Windows 11 zipped folders / files immediately crashes File Explorer

Anonymous
2022-01-24T04:24:45+00:00

My Dell laptop was previously Windows 10, now 11. When I right click any zipped folder, it immediately crashes Windows Explorer, but then everything comes back. I can't unzip any zipped file at all - doesn't seem to matter what size it is.

I was trying to use the built-in unzipper utility in Windows, and when that didn't work I tried a couple 3rd party apps, including WinZip. Nothing works; they all crash, and they crash on ANY zipped file I have.

And by the way if I try to ZIP any set of files - even just 3 little word files, it does the same thing. The screen flashes, all my icons go away for a second. Then things come back, but nothing will zip or unzip.

thanks if you have any ideas!

Christine

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-22T02:58:58+00:00

    i removed powerdesk and finally works again

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  2. Anonymous
    2023-02-20T12:54:05+00:00

    Source

    Windows Explorer

    Summary

    Stopped working

    Date

    ‎20/‎02/‎2023 12:51

    Status

    Report sent

    Description

    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: explorer.exe

    Application Version: 10.0.22621.1194

    Application Timestamp: 506ad647

    Fault Module Name: StackHash_6089

    Fault Module Version: 10.0.22621.900

    Fault Module Timestamp: a97a9ed6

    Exception Code: c0000374

    Exception Offset: PCH_4F_FROM_ntdll+0x000000000009F954

    OS Version: 10.0.22621.2.0.0.256.48

    Locale ID: 2057

    Additional Information 1: 6089

    Additional Information 2: 6089f4919008877f8a9fe6385df2e91a

    Additional Information 3: c073

    Additional Information 4: c073faa15463d03a9a3cb73aee121773

    Extra information about the problem

    Bucket ID: 00674f1b1743501279a5f07d35aa9765 (1848147642667407205)

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  3. Anonymous
    2023-02-15T04:08:48+00:00

    Same Here, after update to windows 11, all compresed folder crash (T_T)

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  4. Anonymous
    2023-02-14T09:04:05+00:00

    the fix for me was uninstalling winzip. seems theres two zipper programs in win11, winzip is effectively a '3rd party' app, and unzip functionality is also inbuilt, accessible via the "extract as"" command, i can only imagine these two are interfering with each other

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  5. Anonymous
    2023-02-07T19:00:20+00:00

    Same here, did you find any solution?

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