Play/Pause and stop media keys not working

Anonymous
2022-01-24T02:02:23+00:00

Hi everyone,

So I've got a weird problem, and I haven't found anyone else with the same issue.

For some reason the play/pause and stop media keys on my keyboard (K55) aren't working. If I test it on keyboardchecker.com it says MediaPlayPause and MediaStop, so the keys itself do work. I've tried it with both Spotify and VLC, and it they not do anything. Other keys like previous track, next track and volume controls work fine. It's just the play/pause and stop keys that don't work. Nothing happens.

Anybody got any clue as to what's going wrong here?

Windows for home | Windows 10 | Input and language

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  1. Anonymous
    2022-11-09T10:54:12+00:00

    Similarly to others, Win + Play/Pause worked for me. Very strange.

    In my case, MS Teams was the issue. My best guess is it got hooked on a gif or some other element. Restarting Teams fixed it for me.

    Exactly same for me

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  2. Anonymous
    2022-11-10T14:06:18+00:00

    Similarly to others, Win + Play/Pause worked for me. Very strange.

    In my case, MS Teams was the issue. My best guess is it got hooked on a gif or some other element. Restarting Teams fixed it for me.

    this is what worked for me to fix the issue

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  3. Anonymous
    2022-11-11T15:56:13+00:00

    Still an issue with Teams... can't believe Microsoft is not actioning this... Reproduction steps are very easy - just make a call, and after the call try to play/pause using media keys...

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  4. Anonymous
    2022-11-15T15:52:53+00:00

    This is what causes this issue for me. It only happens after I take a call in Teams. And if I quit teams and restart it the Play /Pause button works until I take another call. My guess is Teams is hijacking some audio resource and not letting it go after the call.

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  5. Anonymous
    2022-11-15T16:06:36+00:00

    100%, I can recreate this by making or receiving a call in Teams, and then it hijacks the play/pause and stop keys, but previous/next still work normally.

    This wasn't an issue a few months ago, hopefully this can be fixed by Microsoft...

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