Play/Pause and stop media keys not working

Anonymous
2022-01-24T02:02:23+00:00

Hi everyone,

So I've got a weird problem, and I haven't found anyone else with the same issue.

For some reason the play/pause and stop media keys on my keyboard (K55) aren't working. If I test it on keyboardchecker.com it says MediaPlayPause and MediaStop, so the keys itself do work. I've tried it with both Spotify and VLC, and it they not do anything. Other keys like previous track, next track and volume controls work fine. It's just the play/pause and stop keys that don't work. Nothing happens.

Anybody got any clue as to what's going wrong here?

Windows for home | Windows 10 | Input and language

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  1. Anonymous
    2022-11-01T08:03:13+00:00

    This fixed it for me also!

    Have a Logitech MX keyboard.

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  2. Anonymous
    2022-11-01T18:58:49+00:00

    My work laptop all of a sudden now has this issue - even the Play/Pause button on my Arctis 7's stopped working. I know it's not hardware because the skip forward and back functions work and use the same button on my Arctis 7's, and my personal PC uses the same keyboard/headset and the Play/Pause buttons work.

    I tried looking at the human interface editor and it's running (but I can't restart it as this is disabled). Super annoying!

    Edit: I just saw the post about Teams and confirmed, shutting down Teams enables the Play/Pause buttons on both my keyboard and Arctis 7's. No less annoying as I rely on Teams for work and can't have it disabled.

    Hey MS - FIX IT!

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  4. Anonymous
    2022-11-02T11:13:13+00:00

    Hi Leonardo

    Thank you

    With your shared link, I got to know it was because MS Teams' play/pause button did not work. I closed it from the task manager processor as well, and now it started working.

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  5. Anonymous
    2022-11-03T17:34:50+00:00

    Hi Everyone,

    I had this same problem and it seems like Microsoft Teams is taking control of the Play/Pause and Stop buttons on my keyboard. I had to close Teams through the task manager by clicking on "End Task" in order for it to release control of those buttons. When I reopened Teams everything was working properly and my Play/Pause and Stop buttons worked again.

    Hope this helps.

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