Play/Pause and stop media keys not working

Anonymous
2022-01-24T02:02:23+00:00

Hi everyone,

So I've got a weird problem, and I haven't found anyone else with the same issue.

For some reason the play/pause and stop media keys on my keyboard (K55) aren't working. If I test it on keyboardchecker.com it says MediaPlayPause and MediaStop, so the keys itself do work. I've tried it with both Spotify and VLC, and it they not do anything. Other keys like previous track, next track and volume controls work fine. It's just the play/pause and stop keys that don't work. Nothing happens.

Anybody got any clue as to what's going wrong here?

Windows for home | Windows 10 | Input and language

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  1. Anonymous
    2022-10-28T15:11:03+00:00

    I just wanted to say thank you to all who contributed to this thread because this button issue was driving me crazy while at work.

    Can confirm that as soon as I closed out Teams I was able to play/pause again and reopening the app didn't trigger the issue again.

    Y'all're a godsend :)

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  2. Anonymous
    2022-10-20T09:35:42+00:00

    I get intereference from Microsoft Teams.

    With the answer from "Paulo GM" I managed to isolate the issue. Thank you man. :D

    They have a "call" sound that can be activated sometimes. Very annoying.

    Fixed by restarting Teams.

    I use the LogiG app to put set the buttons, on keyboard and mouse.

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  3. Anonymous
    2022-10-18T08:45:56+00:00

    I just discovered (via this thread) that this problem is caused by Teams for me: I had the problem just now; stopping Teams make play/pause work again; and starting Teams again didn't make it come back.

    And I'll see whether the incorrect behavior comes back after receiving an incoming call in Teams.

    (And it is good to know the Win+Play/Pause workaround works.)

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  4. Anonymous
    2022-10-14T18:21:53+00:00

    Similarly to others, Win + Play/Pause worked for me. Very strange.

    In my case, MS Teams was the issue. My best guess is it got hooked on a gif or some other element. Restarting Teams fixed it for me.

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  5. Anonymous
    2022-08-22T07:02:16+00:00

    I was also facing the issue while streaming hulu. Play pause button was not working and the browser was crashing while streaming. By the help of this post I found that clearing the cache can help. After clearing chrome cache the issue is resolved for me now.

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