Play/Pause and stop media keys not working

Anonymous
2022-01-24T02:02:23+00:00

Hi everyone,

So I've got a weird problem, and I haven't found anyone else with the same issue.

For some reason the play/pause and stop media keys on my keyboard (K55) aren't working. If I test it on keyboardchecker.com it says MediaPlayPause and MediaStop, so the keys itself do work. I've tried it with both Spotify and VLC, and it they not do anything. Other keys like previous track, next track and volume controls work fine. It's just the play/pause and stop keys that don't work. Nothing happens.

Anybody got any clue as to what's going wrong here?

Windows for home | Windows 10 | Input and language

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2022-11-17T15:54:02+00:00

    I just wanted to note that it works not only with the WINDOWS key but also with CTRL, ALT, ALTGR and SHIFT. I like this better because it does not open the start menu.

    For me it ended up being Microsoft Teams. With Teams opened after making or receiving a call, the play/pause and stop keys stop working, but last/next track still does. As soon as I close Teams, it's fine again, and stays fine until I reopen teams and make/get another call. Even after a test call, the media keys no longer work.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-11-15T16:06:36+00:00

    100%, I can recreate this by making or receiving a call in Teams, and then it hijacks the play/pause and stop keys, but previous/next still work normally.

    This wasn't an issue a few months ago, hopefully this can be fixed by Microsoft...

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-11-15T15:52:53+00:00

    This is what causes this issue for me. It only happens after I take a call in Teams. And if I quit teams and restart it the Play /Pause button works until I take another call. My guess is Teams is hijacking some audio resource and not letting it go after the call.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-11-11T15:56:13+00:00

    Still an issue with Teams... can't believe Microsoft is not actioning this... Reproduction steps are very easy - just make a call, and after the call try to play/pause using media keys...

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments