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Hi everyone,
So I've got a weird problem, and I haven't found anyone else with the same issue.
For some reason the play/pause and stop media keys on my keyboard (K55) aren't working. If I test it on keyboardchecker.com it says MediaPlayPause and MediaStop, so the keys itself do work. I've tried it with both Spotify and VLC, and it they not do anything. Other keys like previous track, next track and volume controls work fine. It's just the play/pause and stop keys that don't work. Nothing happens.
Anybody got any clue as to what's going wrong here?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is what causes this issue for me. It only happens after I take a call in Teams. And if I quit teams and restart it the Play /Pause button works until I take another call. My guess is Teams is hijacking some audio resource and not letting it go after the call.
Still an issue with Teams... can't believe Microsoft is not actioning this... Reproduction steps are very easy - just make a call, and after the call try to play/pause using media keys...
Hi Everyone,
I had this same problem and it seems like Microsoft Teams is taking control of the Play/Pause and Stop buttons on my keyboard. I had to close Teams through the task manager by clicking on "End Task" in order for it to release control of those buttons. When I reopened Teams everything was working properly and my Play/Pause and Stop buttons worked again.
Hope this helps.
My mind is entirely blow. I had this issue. Media Previous/Next and everything else worked for me. Media Play/Pause did not work. Holding Windows key and pressing Media Play/Pause worked fine (very surprising). Turns out closing 3cx desktop app (the electron one) fixed it. Even after reopening 3cx the issue hasn't come back. I assume it'll come back after receiving a call (mentioned by @KyleNabors ). I'm going to try using the PWA for 3cx instead of the electron app.
This is the exact thing that was happening to me. I couldn't find a pattern, but I use MS Teams all day long. When I shut down Teams, my play button immediately started working.
How do we post a bug for Teams for this? I think it's holding onto something in the audio HW after a call that it should be letting go.
