My mouse goes busy at a specific point on screen.

Anonymous
2021-12-16T10:32:37+00:00

I have been using Windows since January 2021, but for last 1-2 months, I am facing a strange issue. Whenever I work on my laptop my mouse goes busy on a specific area on the screen. I am not able to figure out how to fix this. I resetted my pc, reinstalled mouse drivers but still I am facing this issue. But when I restart my laptop it gets fix but after some time it again happens. Could anyone help me to figure out way through this problem? I am on Windows 11 build 22000.348. I am in Windows Insider Beta Programme. Please
help me fix this.... Thanks

Windows for home | Windows 11 | Accessibility

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  1. Anonymous
    2022-02-07T13:36:56+00:00

    No not windows.exe! You need to restart 'Windows Explorer' My bad, in previous versions of Windows I believe it was called Explorer.exe, seems like MS have changed it in Windows 11

    Thanks for the link, I will take a look. Glad to know I figured it out by myself though ;)

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  2. Anonymous
    2022-02-07T13:25:25+00:00

    this thread below and ME confirms the answer that this is the search bar. Restart the windows.exe process to clear the phantom box.

    https://answers.microsoft.com/en-us/windows/forum/all/ghost-boxes-on-home-screen-in-windows-11/ee147cc9-41e9-4104-8253-4e923105b1da

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  3. Anonymous
    2022-02-07T00:45:24+00:00

    I believe I may have found the culprit. I just checked to see if the problem was back yet (it wasn't) but then I noticed when I hovered over the 'Search Magnifier' next to the Start button a recent searches menu appeared (see screenshot below).

    Image

    This menu immediately went away when I moved my mouse cursor but then I noticed the busy cursor was back again. Right clicking on the Search Magnifier causes the magnifier icon to turn blue, it stays that colour until I moved my mouse beyond the active area shown in the red box below. Moving past that area made the magnifier icon turn white again suggesting that the icon only remains blue and active whilst I'm hovering over the search menu. Incidentally this 'Search Menu' pop-up doesn't always appear which also suggests that it might still be active when the user cannot see the menu, hence the problem we are all experiencing.

    Update 1

    I've been playing around with this a bit and notice that I can move this invisible active area by choosing too show the start menu on the left of the screen. This seems to confirm my theory, this active area seems to follow the 'Search Magnifier' recent searches menu. Ironically however, removing the search magnifier from the task bar does not remove this problem.

    Update 2 - Temporary Solution/Fix

    So I have found a workable solution, ..in the interim at least. When this issue arises, Right Click the Start Button and open the Task Manager, then on the Processes Tab scroll down and find 'Windows Explorer' (Yellow folder icon) and then 'Restart' the process. This will cure the problem temporarily until it happens again. As I suspected this issue is caused by the 'Search Magnifier' - 'Recent Searches' pop-up menu.., after restarting Explorer.exe just now the recent searches menu is now working again, it wasn't working while the cursor was showing as busy.

    Things that I have noticed can trigger this busy cursor issue:-

    • Hovering the mouse over the Search Magnifier in the Task Bar
    • Pressing Windows Key+Print Screen on Keyboard

    Image

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  4. Anonymous
    2022-02-06T23:03:27+00:00

    Problem came back

    I updated windows recently
    and the problem is back ; Its not happening all the time but still bottom left corner

    cursor is always busy and I cannot select anything in that region

    Windows 11 Home

    21H2

    OS: 22000.469

    Experience : Windows Feature Experience Pack 1000.22000.469.

    Very frustrating when it comes back ; Rebooting temporarily helps ;

    I am guessing some auto process starts and causing a conflict

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  5. Anonymous
    2022-02-06T17:53:06+00:00

    I had this issue up until this week but a Windows update resolved it (I am on the Windows 11 Insider Developer build channel), so I'm sure it will be coming to the regular release soon.

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