Can't access the other Windows 11 computers on my home network

Anonymous
2021-12-12T13:32:14+00:00

Since upgrading to Windows 11, my ASUS PC and all DELL laptops on my home network can see each other and can see all computer folders.  Unfortunately, they are not permitted access to files despite having set up file sharing. I am always told that my Network Credentials are invalid. I have validated that my usernames and passwords are correct but they are still rejected.

I have established that when I move all of my accounts from "Microsoft Accounts" to "Local Accounts" then everything works perfectly thus proving that : -

  1. The network infrastructure is not the cause of the problem.
  2. Cause of the problem is the creation of a Microsoft Account - what is in this account setup that prevents proper networking?

Obviously, I would prefer to use "Microsoft Accounts" so can anyone please suggest how I might resolve this problem?

Windows for home | Windows 11 | Files, folders, and storage

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Anonymous
2021-12-13T05:04:33+00:00

Hello Stan,

It's probably due to the credentials located on your local machine. If you've set up a PIN for logging into Windows 11 and have never logged into the computer using a password, the PASSWORD is not located on the local machine. Since the PIN only works for the local device, and not across the network, you'll need to sign into the computer 1-time using the full password. It should then work after that...at least until an update wipes it out.

Go to Settings

Accounts

Sign-In Options

Under Additional Settings --> TURN OFF "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device

Click into some settings (e.g. Apps) and then click back on "Accounts"

Go back into Sign-in Options

You should not see "Password" located underneath "Security Key"

If after clicking on it you see "You're all set up"

Press "Windows Key + L" to lock your computer

Log into the machine using your full Windows 11 password

You should be all set!

Go to your other computer and try out your credentials.

Hope this helps!

P.S. You can then turn on the "Improved security, only allow Windows Hello" again and resume only using a PIN. The PASSWORD will now be stored.

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  1. Anonymous
    2021-12-12T15:18:52+00:00

    Do you have Windows 11 Home or Pro? I have Pro and haven't had any problems sharing between my computers.

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  2. Anonymous
    2021-12-12T15:04:37+00:00

    Hi, I'm Elise, and I'd be happy to help with your issue.

    It sounds like the username might be causing the issue, if you check in C:\Users you will see that the name of the folder is a shorter than the full Microsoft account name.

    If you use this shorter folder name as the username instead and try this again?

    Kind Regards,
    Elise

    Hi Elise,

    That is the username that I am attempting to use and it rejects it as invalid and gives me error code 1219. I have looked up this error code and it states "Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again." Unfortunately, I am not aware that any previous connections have been made (all attempts have been rejected) and I have performed a network reset and have flushed the dns resolver cache. For these reasons I cannot understand the error message and am lost as to what else I can do. Do you have any suggestions?

    Kind regards,

    Stan

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  3. Anonymous
    2021-12-12T14:38:13+00:00

    Hi, I'm Elise, and I'd be happy to help with your issue.

    It sounds like the username might be causing the issue, if you check in C:\Users you will see that the name of the folder is a shorter than the full Microsoft account name.

    If you use this shorter folder name as the username instead and try this again?

    Kind Regards,

    Elise

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