I2C HID Driver Touchpad Failure (I think I solved it)

Anonymous
2021-12-12T21:04:07+00:00

If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me...

Go to DEVICE MANAGER

Expand HUMAN INTERFACE DEVICES

And you see 12C HID Device has an error.

If you click DRIVER and then UNINSTAL DEVICE the 12C HID Device is delisted, and on startup it magically refreshes.

I was hoping that would do it, but the TOUCHPAD was still inoperative, and the error persisted.

Then, on a wild thought. I repeated UNINSTAL on all of the HID-compliant Device tabs. My thought was the whole HID Device needed a reboot. As soon as they all delisted, I said a prayer and rebooted.

And my touchpad was finally restored!

I hope this helps others, as this was really frustrating.

Ps. In Touchpad settings (once you can access them again) it's also a good idea to tic LEAVE TOUCHPAD ON WHEN MOUSE IS CONNECTED.

Windows for home | Other | Devices and drivers

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  2. Anonymous
    2024-08-25T14:37:21+00:00

    Thank you for posting this, very helpful.

    I had to do an additional step though change the battery management settings form "best battery life" to "best performance". I'm using a dell, you might have to use the relevant power management option provided by your laptop manufacturer.

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  3. Anonymous
    2024-08-30T05:09:28+00:00

    Brilliant, worked for me after trying many other things that didn't. Thank you

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  4. Anonymous
    2024-09-01T02:46:40+00:00
    1. Try uninstalling and restart.
    2. try hard reset of the system.

    "If all else fails, try disconnecting the touchpad from the motherboard and then reconnecting it."

    It worked for me.

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  5. Anonymous
    2024-09-01T15:57:00+00:00

    Hey !

    Thank you! This tip actually helped me as I was facing the sane issue! Wish you well and thanks again for the very helpful tip!

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