I2C HID Driver Touchpad Failure (I think I solved it)

Anonymous
2021-12-12T21:04:07+00:00

If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me...

Go to DEVICE MANAGER

Expand HUMAN INTERFACE DEVICES

And you see 12C HID Device has an error.

If you click DRIVER and then UNINSTAL DEVICE the 12C HID Device is delisted, and on startup it magically refreshes.

I was hoping that would do it, but the TOUCHPAD was still inoperative, and the error persisted.

Then, on a wild thought. I repeated UNINSTAL on all of the HID-compliant Device tabs. My thought was the whole HID Device needed a reboot. As soon as they all delisted, I said a prayer and rebooted.

And my touchpad was finally restored!

I hope this helps others, as this was really frustrating.

Ps. In Touchpad settings (once you can access them again) it's also a good idea to tic LEAVE TOUCHPAD ON WHEN MOUSE IS CONNECTED.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-20T10:55:38+00:00

    I AM REALLY REALLY REALLY REALLY REALLY REALLY THANKFUL FOR THIS. I FIXED THIS FOR A WHOLE WEEK. THIS IS AMAZING. I CANT DESCRIBE HOW I FEEL NOW. I HOPE YOU READ THIS. THANKS <3

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  2. Anonymous
    2024-04-20T21:53:51+00:00

    Hey
    Is that issue resolved can you help me out with it? I a facing the same issue.

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  3. Anonymous
    2024-04-22T08:16:30+00:00

    Thankful for what, bro? I didn't see the one you give response to

    And what works, can you show everybody how to fix it.

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  4. Anonymous
    2024-04-26T11:33:49+00:00

    Works with me too. Thanks a lot :)

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  5. Anonymous
    2024-05-22T06:16:42+00:00

    For touchpad not working below 2 commands, solved my issue after windows 23H2 update

    C:\Windows\System32>sfc /scan

    C:\Windows\System32>Dism /Online /Cleanup-Image /RestoreHealth

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