I2C HID Driver Touchpad Failure (I think I solved it)

Anonymous
2021-12-12T21:04:07+00:00

If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me...

Go to DEVICE MANAGER

Expand HUMAN INTERFACE DEVICES

And you see 12C HID Device has an error.

If you click DRIVER and then UNINSTAL DEVICE the 12C HID Device is delisted, and on startup it magically refreshes.

I was hoping that would do it, but the TOUCHPAD was still inoperative, and the error persisted.

Then, on a wild thought. I repeated UNINSTAL on all of the HID-compliant Device tabs. My thought was the whole HID Device needed a reboot. As soon as they all delisted, I said a prayer and rebooted.

And my touchpad was finally restored!

I hope this helps others, as this was really frustrating.

Ps. In Touchpad settings (once you can access them again) it's also a good idea to tic LEAVE TOUCHPAD ON WHEN MOUSE IS CONNECTED.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2023-08-13T21:21:30+00:00

    I had this problem on my LG Gram last week. I tried everything on this forum but nothing work. I contacted LG since my gram was still under warranty. They said it was a hardware issue and replaced the entire keyboard and trackpad unit on my laptop.

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  2. Anonymous
    2023-09-08T11:22:58+00:00

    Same here, LG Gram :(

    The issue did resolve itself at some point, but I've also had it come back again.

    Maybe have to send it back for repair as well.

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  3. Anonymous
    2023-10-09T20:47:19+00:00

    thank you a lot it's really helped me solve my problem

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  4. Anonymous
    2023-10-19T03:18:17+00:00

    ITS F****** WORK!!! THANK U MATE!! BEEN FRUSTATING FOR HOUR. N THEN TRY UR SOLUTION TO DELETE ALL HID TAB INSTEAD. LOVE U MATE GOD BLESS U!

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  5. Anonymous
    2023-11-02T15:15:45+00:00

    I did this and TOTALLY WORKED! P.S. I have a Lenovo Yoga if that helps anyone.

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