I2C HID Driver Touchpad Failure (I think I solved it)

Anonymous
2021-12-12T21:04:07+00:00

If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me...

Go to DEVICE MANAGER

Expand HUMAN INTERFACE DEVICES

And you see 12C HID Device has an error.

If you click DRIVER and then UNINSTAL DEVICE the 12C HID Device is delisted, and on startup it magically refreshes.

I was hoping that would do it, but the TOUCHPAD was still inoperative, and the error persisted.

Then, on a wild thought. I repeated UNINSTAL on all of the HID-compliant Device tabs. My thought was the whole HID Device needed a reboot. As soon as they all delisted, I said a prayer and rebooted.

And my touchpad was finally restored!

I hope this helps others, as this was really frustrating.

Ps. In Touchpad settings (once you can access them again) it's also a good idea to tic LEAVE TOUCHPAD ON WHEN MOUSE IS CONNECTED.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2022-08-30T22:51:13+00:00

    check if this still available on intel cpu

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  2. Anonymous
    2022-08-30T22:49:30+00:00

    if you have an amd cpu s' still search for this option there ....try this Regedit>H_Key Local Machine>System>CurrentControlSet>Services

    Then do this on both of this sections = amdfender , amdfendermgr

    [Click on the start option within these folders , change the numbers from 4 to 3]

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  3. Anonymous
    2022-08-30T22:46:50+00:00

    if you have an amd cpu s' still search for this option there....try this Regedit>H_Key Local Machine>System>CurrentControlSet>Services

    Then do this on both of this sections = amdfender , amdfendermgr

    [Click on the start option within these folders , change the numbers from 4 to 3]

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  4. Anonymous
    2022-08-21T13:10:59+00:00

    Bro, I unticked it also in properties but still its not working.

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  5. Anonymous
    2022-08-21T13:08:20+00:00

    Bro i have extend warranty still cant get it repaired, same model x360 14dh1008tu 1tb. if any HP Engineer got its solutions then please contact me at ******@gmail.com , 8209038853

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