I2C HID Driver Touchpad Failure (I think I solved it)

Anonymous
2021-12-12T21:04:07+00:00

If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me...

Go to DEVICE MANAGER

Expand HUMAN INTERFACE DEVICES

And you see 12C HID Device has an error.

If you click DRIVER and then UNINSTAL DEVICE the 12C HID Device is delisted, and on startup it magically refreshes.

I was hoping that would do it, but the TOUCHPAD was still inoperative, and the error persisted.

Then, on a wild thought. I repeated UNINSTAL on all of the HID-compliant Device tabs. My thought was the whole HID Device needed a reboot. As soon as they all delisted, I said a prayer and rebooted.

And my touchpad was finally restored!

I hope this helps others, as this was really frustrating.

Ps. In Touchpad settings (once you can access them again) it's also a good idea to tic LEAVE TOUCHPAD ON WHEN MOUSE IS CONNECTED.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-29T17:50:38+00:00

    i searched but can't find

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  2. Anonymous
    2023-12-27T22:14:41+00:00

    Thanks. This seemed silly but indeed when I removed both devices and restarted on a Yoga 720-15LKB, it spontaneously worked.

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  3. Anonymous
    2023-12-24T14:18:48+00:00

    I had also very frustrated with this problem after applying so many methods finally I ended up solving this issue with this method hope this will be helpful for you too. Go to windows registry editor and then browse this following path : Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Conrtol\Power and create a new DWORD (32-bit) value with name "CsEnabled" and double click on the newly created value and set the value data as 0 and base as hexadecimal and then hit enter and restart your PC.

    This is finally what resolved it for me! Thank you so very much for replying with this accurate reply!

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    1 person found this answer helpful.
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  4. Anonymous
    2023-12-15T07:37:34+00:00

    I had also very frustrated with this problem after applying so many methods finally I ended up solving this issue with this method hope this will be helpful for you too. Go to windows registry editor and then browse this following path : Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Conrtol\Power and create a new DWORD (32-bit) value with name "CsEnabled" and double click on the newly created value and set the value data as 0 and base as hexadecimal and then hit enter and restart your PC.

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    7 people found this answer helpful.
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  5. Anonymous
    2023-12-12T06:16:00+00:00

    WHEN I TELL YOU I S C R E A M E D WHEN I SAW YOUR RESPONSE

    I HAVE BEEN DEALING WITH THIS PROBLEM FOR YEARS AND THIS!

    THIS IS THE ANSWER!!!!!!!

    I don't know which is the culprit, I just changed all of them to not allow, restarted, and BOOM! PERFECTION!

    I'm now realizing that this problem only cropped up when my battery started taking a **** on me years ago. It makes perfect sense. I'm just mad that it took me almost exactly two years to find your solution. I'm posting this everywhere. Screaming it from the rooftops. YOU ARE AMAZING!!!!!

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    1 person found this answer helpful.
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