I2C HID Driver Touchpad Failure (I think I solved it)

Anonymous
2021-12-12T21:04:07+00:00

If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me...

Go to DEVICE MANAGER

Expand HUMAN INTERFACE DEVICES

And you see 12C HID Device has an error.

If you click DRIVER and then UNINSTAL DEVICE the 12C HID Device is delisted, and on startup it magically refreshes.

I was hoping that would do it, but the TOUCHPAD was still inoperative, and the error persisted.

Then, on a wild thought. I repeated UNINSTAL on all of the HID-compliant Device tabs. My thought was the whole HID Device needed a reboot. As soon as they all delisted, I said a prayer and rebooted.

And my touchpad was finally restored!

I hope this helps others, as this was really frustrating.

Ps. In Touchpad settings (once you can access them again) it's also a good idea to tic LEAVE TOUCHPAD ON WHEN MOUSE IS CONNECTED.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2024-10-17T16:37:28+00:00

    After uninstalling the devices mentioned above, only a cold start worked for me with this solution.

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  2. Anonymous
    2024-10-12T19:13:18+00:00

    Oh my GOD you are GENIUS! Having this problem for a year - and finally solved it!

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  3. Anonymous
    2024-10-07T21:44:14+00:00

    This finally fixed it! Thank you.

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  4. Anonymous
    2024-10-03T11:55:47+00:00

    Tried everything in the comments but nothing worked for me (even temporarily).

    Ran the driver library in Dell Command Update and it is working now on a Precision 3480.

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  5. Anonymous
    2024-10-01T05:10:14+00:00

    A simple way to fix this is to :

    Go to device manager -> In Human Interface Devices -> Right click on I2C HID devices -> Disable device -> Restart your system -> Follow the same path and Enable the device

    This will help the driver to restart and your trackpad will start working. Whenever the same issue occurs do the same ... it works every time.

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