"The username violates our guidelines"

Anonymous
2021-12-28T21:56:04+00:00

I tried commenting on an article for the first time today. When i went to sign up and agree to the terms a window said in red letters "The username violates our guidelines"...

my username is my first and last name so I don't understand why I'm seeing this. There is no option to dispute on screen https://account.microsoft.com/profile?ocid=msedgntp

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

104 answers

Sort by: Oldest
  1. Anonymous
    2022-02-21T04:50:02+00:00

    I fixed my issue by installing the Microsoft Start News App on my Android phone (Microsoft Start: News & more - Apps on Google Play).

    I started the process using the Microsoft Start home page (first appears when you open MS Edge) on the MS Edge browser on Mac (Big Sur). When I was configuring MS Start, it is then I ran up against the "...username violates out guidelines," issue when signing up for the Community section. The username line in the 'sign up' dialog was EMPTY. I went through the normal motions and changed my Full Name under the "Your Info" section of my MS account, but nothing worked. No matter what I did, while using MS Start home page (or website) in the browser on my Mac, the username was always empty when trying to sign up for the Community section. I believe the empty username is a data fetch error. Furthermore, since the username line is empty in the Community sign up dialog box, it violates user guidelines of having a blank username. So, it is not a conspiracy but a programming issue (or maybe a browser specific issue not caught in testing).

    [snip]

    Unfortunately, MS Rewards is only available in a select few countries. If you're not from these countries you have no way to fix this issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-02-22T16:11:55+00:00

    I'm a Canadian, using my real name. It's not working either. I think it's just a bug and Microsoft could care less.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-02-22T18:51:21+00:00

    agreed

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-02-22T19:01:52+00:00

    I'm a Canadian, using my real name. It's not working either. I think it's just a bug and Microsoft could care less.

    No kidding!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-02-22T19:15:20+00:00

    Well at least I know I'm not the only one

    Was this answer helpful?

    0 comments No comments