Yeah, that's partly what got me to post here earlier. I got permanent burn-in on a Wacom Cintiq display. Not covered under warranty, unfortunately. This bug caused permanent damage to my hardware.
Windows 11 Screensaver / Display Sleep functions not working
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Anonymous
A few weeks ago, I can't remember exactly when it occurred (May have been after installing W11) my screensaver and display sleep functions just completely stopped working. I have tried every trick in the book. I have updated my BIOS and chipset drivers. Powercfg -requests shows an audio stream running from realtek, I tried overriding it but didn't solve anything. I confirmed every power option setting is correctly enabled. Basically I've spent extensive time googling and troubleshooting this to no avail.
The one thing that did fix it was running the DISM restore commands in CMD Prompt, however, it only works temporarily for the initial reboot after running that command, and then it stops working again if I reboot a 2nd time.
What can I do to fix this problem?
Windows for home | Windows 11 | Display and graphics
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
183 answers
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Anonymous
2022-09-11T22:28:42+00:00 -
Anonymous
2022-09-15T20:47:33+00:00 I've tried all the fixes prescribed in this thread and appreciate everyone's input. Unfortunately none of the prescriptions worked. Going on months of frustration I reviewed what apps were using my battery (screen saver issue happened both with battery and when plugged in) and noticed Adobe Creative Cloud using a lot of background resources. This app is set to open on startup. Well, I closed the program and unchecked "open at startup" and guess what, it solved the problem. So for those who can't fix the problem look at your programs running in the background.
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Anonymous
2022-09-15T21:53:11+00:00 Hey Miaent, you're a genius! The amount of time I've wasted on this. I stopped Adobe Creative Cloud loading on startup as you suggested and bingo, everything back to working. Thank you for posting this. It is a great relief to have everything back working. So glad you stuck with it! Brilliant!
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Anonymous
2022-09-26T15:38:39+00:00 You are the winner for this thread for me. Creative cloud was the issue for me also. For others, you have to open the creative cloud app, click the lines in the upper left corner, choose file, then preferences. Turn off "launch on start up". Hopefully that works for others. Thanks MIAENT!
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Anonymous
2022-09-27T21:03:21+00:00 Not the problem for me as I am not using this software. Makes me think it could be another software causing the issue however I still had the problem off a clean/fresh install of Windows before installing anything.