Windows 11 Screensaver / Display Sleep functions not working

Anonymous
2021-12-31T21:32:41+00:00

A few weeks ago, I can't remember exactly when it occurred (May have been after installing W11) my screensaver and display sleep functions just completely stopped working. I have tried every trick in the book. I have updated my BIOS and chipset drivers. Powercfg -requests shows an audio stream running from realtek, I tried overriding it but didn't solve anything. I confirmed every power option setting is correctly enabled. Basically I've spent extensive time googling and troubleshooting this to no avail.

The one thing that did fix it was running the DISM restore commands in CMD Prompt, however, it only works temporarily for the initial reboot after running that command, and then it stops working again if I reboot a 2nd time.

What can I do to fix this problem?

Windows for home | Windows 11 | Display and graphics

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  1. Anonymous
    2024-07-20T21:42:43+00:00

    I already did, no results.....

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  2. Anonymous
    2024-07-21T00:06:11+00:00

    I also did everything else in this thread including checking that no attached device is set to 'wake' the computer except for my mouse and keyboard.

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  3. Anonymous
    2024-07-21T07:52:49+00:00

    After a lot of messing around with settings, some of which worked for a sort time, I tried removing my mouse/keyboard USB dongle to see if my PC sleeps. It did !
    So I replaced my relatively new Microsoft keyboard and mouse with a Logitech keyboard and mouse, and everything now works as it should.

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  4. Anonymous
    2024-07-21T08:31:36+00:00

    Interesting, Ed--thanks for that insight. Unfortunately, I use a 2023 Dell XPS 17 laptop, so my keyboard is integrated. I use a Logitech M325vmouse. All has worked fairly flawlessly until these last couple of updates. Why on earth can't MS fix one thing without breaking 2 more in the process?

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  5. Anonymous
    2024-07-21T10:27:12+00:00

    The problem is I can't uncheck the "turn off my screen saver" green tab.....I think that is what is doing it. IT won't "Uncheck". (see attachment), The last one the 6th recommendation in "energy recommendations"....

    I also did everything else in this thread including checking that no attached device is set to 'wake' the computer except for my mouse and keyboard.

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