Windows 11 Screensaver / Display Sleep functions not working

Anonymous
2021-12-31T21:32:41+00:00

A few weeks ago, I can't remember exactly when it occurred (May have been after installing W11) my screensaver and display sleep functions just completely stopped working. I have tried every trick in the book. I have updated my BIOS and chipset drivers. Powercfg -requests shows an audio stream running from realtek, I tried overriding it but didn't solve anything. I confirmed every power option setting is correctly enabled. Basically I've spent extensive time googling and troubleshooting this to no avail.

The one thing that did fix it was running the DISM restore commands in CMD Prompt, however, it only works temporarily for the initial reboot after running that command, and then it stops working again if I reboot a 2nd time.

What can I do to fix this problem?

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

183 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-02-26T14:22:50+00:00

    Me too, both monitor sleep mode and screen saver does not work.

    i did everything but not solved.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-01-25T05:13:20+00:00

    MattS_871,

    Try the following solutions to check what is blocking the process further:

    1. Check all external devices and remove them.
    2. Perform a clean boot

    Temporarily close the third-party security programs and optimization software that may exist under the system (with firewall nature) > Press and hold Windows+R > Enter msconfig > Hit Enter -- Click on Services > Check to hide Microsoft services > Click Disable All > Reboot the device, and confirm if the problem solved.

    1. Start your PC in safe mode and see if they work.
    2. Click on Start > Power button > Click Sleep to check the result.

    Feel free to keep me updated.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-01-23T20:41:35+00:00

    Did not solve the problem permanently.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-01-09T20:54:10+00:00

    I followed the in-place update process. Just like with the DISM commands it worked initially upon the first boot, and now it's no longer working again.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  5. Anonymous
    2022-01-08T04:00:20+00:00

    Hi MattS_871,

    Here is the detailed steps for performing an in-place update on your Windows 11 (It is recommended to back up important data to avoid data loss):

    Go to Windows 11 website: https://www.microsoft.com/en-in/software-download/windows11

    Under Create Windows 11 Installation Media click Download Now or simply click this link to download the Media creation tool: https://go.microsoft.com/fwlink/?linkid=2156295

    Run the media creation tool. You'll need to be an administrator to run this tool.

    1. If you agree to the license terms, select Accept.
    2. Under Select language and edition make sure to check Use the recommended options for this PC.
    3. Select which media you want to use: Select ISO file then save the ISO file to your PC specifically on your desktop.
    4. Once done downloading the ISO, kindly right-click on ISO then click Mount> then Click Setup.exe
    5. You may be prompted by User Account Control. Click on Yesif so
    6. In the Install Windows 11 dialog, click Next
    7. Setup will check your PC and show a license agreement. Click on Acceptin the license terms dialog.
    8. Wait for the setup program to check for the available free space.
    9. On the Ready to install page, make sure Keep personal files and apps have been checked. Image
    10. Then click Install and just follow the prompt.
    11. Windows 11 will restart your device several times, and lead you to the lock screen. Depending on the options you set, it will keep all your files, apps, and user accounts.

    Feel free to let me know if any update.

    Was this answer helpful?

    0 comments