Windows 11 Screensaver / Display Sleep functions not working

I gave up. Screen saver and power options have not worked since upgrading to Windows 11 a year ago.

Ok. I was the one that found that Stream was keeping my screen saver from working. I came home the other day, shook my mouse to wake up my computer and I had a notice that my computer had restarted due to an update received. I checked and stream was running. Everything was running with the restart. And my screen saver is operating like it should.

Could MS have actually done something? This happened 2 days ago and still going fine.

Although, I still think this is a fluke. Gonna keep an eye on it. Again.

I gave up. Screen saver and power options have not worked since upgrading to Windows 11 a year ago.

Windows 11 deactivation of code for

• Screen Saver
• Sleep function

They work only right after Windows 11 update from Microsoft

*Currently, screen saver & sleep function working as of Windows 11 update 11-16-23

The first reboot after the update, screen saver & sleep function codes are deactivated and will not work.

This pattern has repeated from before my Windows 11 upgrade in June 2023 and continues to today 11-16-23.

Anyone else experiencing this pattern?

Hi MattS_871,

 

Thanks for reaching out here at Microsoft Community.

 

It sounds like your Windows 11 Screensaver / Display Sleep functions not working. The following steps could be applied to troubleshoot:

1. Confirm the power option has been set to allow the computer to sleep.

2. Hold down Windows + R to launch RUN > Type: regedit and hit Enter > locate to HKEY_CURRENT_USER\Control Panel\desktop\ScreenSaveActive, and create this string if there is no ScreenSaveActive. > Right click on it, and edit the key valule to 1.
3. Hold down Windows+X to run Windows PowerShell (Administrator), and execute the following commands respectively in sequence:

sfc /SCANNOW

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-image /RestoreHealth

Allow the process to finish and see if it solves any issues. Restart the device afterward.

(Ａpply this method several times to see the effect.)　

4. If the problem is still there, you could consider to perform an in-place update on your system to upgrade/repair the system (this is a non-destructive repair of the system, which is different from reinstalling the system. Normally, installed applications remain the same and update the system to the latest version.)
5. Click hereto download the installation media.

2. After the creation tool is created, go to Settings > Windows Update, and select Check for updates. (it is recommended to back up important data to avoid data loss)

Note:

• Your system disk may require 15-20G of free space (similar to upgrading to Windows 10)
• If the system is installed in an unsupported directory or under other abnormal conditions, it may not be able to be repaired without damage.

 

 Let us know if you need any further assistance, we will be glad to assist you. Wishing you a happy new year!

 

Best Regards,

Lynn Sun | Microsoft Community Support Specialist

---

* Beware of scammers posting fake support numbers here.

* Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.

Step 1 shows a "power options/advanced settings" screen that I have no idea how to get to. I'm using a Microsoft Surface 8 running Windows 11 Home v22H2 and the closest thing I can get to is "Setting>System>Power & Battery>Screen and Sleep" which does not have anything close to that setting.

none of that works