Aaannnnd it's back.
The error “The specified module could not be found” happening in Windows 11
Upgraded one of my desktop PCs to Windows 11. I have a 2nd desktop still running Windows 10
On the Windows 11 desktop the “The specified module could not be found” error occurs. I notice that the error happens when attempting to access a jpeg or mp4
The error can be fixed in cmd window with these commands
C:\Windows\system32> gpupdate /force
C:\Windows\system32> sfc /scanfile=c:\windows\system32\ieframe.dll
C:\Windows\system32> sfc /scannow
C:\Windows\system32> exit
Restart
Unfortunately, the error eventually re-occurs on my Windows 11 desktop.
This error has never occurred on my Windows 10 desktop.
So, I'm beginning to think that this may be a "Windows 11" bug
Anyone else getting this error?
If so, have you found a permanent solution?
Windows for home | Windows 11 | Performance and system failures
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49 answers
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Anonymous
2022-03-31T20:17:37+00:00 -
Anonymous
2022-03-11T19:20:36+00:00 I haven't had the error for a few weeks as well
It went away after I did a full norton scan, there have also been a few win11 updates
Can't really discern what may have "fixed it"
This is the longest I've gone with out getting the error since it started happening, so maybe its
really fixed, time will tell...
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Anonymous
2022-03-11T19:15:54+00:00 Thanks for the fix
Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage
I haven't been getting the error for a few weeks now, the last time it happened it went away after I did a full system Norton scan, there has also been a few Win11 updates
I'll try this if the error starts happening again...
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Anonymous
2022-03-11T18:50:44+00:00 My error seemed to have gone away on its own a few weeks ago. I did a hard re-start of my machine (which I typically keep running and just log out) and on restart it was gone.
I don't know if Windows had any updates that installed on re-start but presume that may have been what fixed it.
At least it fixed it for several weeks. Got the same message earlier this week, but then it went away when I clicked a different mp4 file and hasn't reappeared since.
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Anonymous
2022-03-11T18:09:14+00:00 You are very welcome. Happy to help