Hi ,RICHARDALLECA
Welcome to Microsoft Community.
- Use the cleaning software to clear the system cache.
- There may be a problem with the registry settings or the lack of relevant setting options.
Win'+'R', enter "regedit" and press Enter to open the Registry Editor, and then expand the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Update
Click 'Update', find the name 'UpdateMode' on the right, double-click to open it, a window will appear and change its value to 0 (hexadecimal), OK.
- If you can't find a new one for Uptate, click Control, right mouse button, 'New', 'Item'
Name the new item, "Update"
Click the right mouse button of Update, "New">"DWORD (32-bit) Value", rename, the data of UpdateMode is 0
Exit the Registry Editor and restart the system.
(Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click hereto view the article.
How to back up and restore the registry in Windows (microsoft.com) )
I hope this reply could address your question, or if you will have any question on it, please feel free to let me know.
Best Regards,
Hinata
Microsoft Community Support Specialist