Hi Saba,
Yes, re-installing Windows will usually stop the crashes, it is a lot of work, but worth it, if the crashes continue after re-installing Windows, that usually indicates a hardware issue.
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Hello
Am facing this issue from last week I tried all the online solutions with no luck
Should I reinstall windows ?
Am using windows 10
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Hi Saba,
Yes, re-installing Windows will usually stop the crashes, it is a lot of work, but worth it, if the crashes continue after re-installing Windows, that usually indicates a hardware issue.
i will give it a shot with mediaCreation and will see what will happen ,
for reference 5 days ago the laptop didn't read my external drive so I opened it and unplug it then replug it to read it again, do you think that caused a problem? but the blue screen was happening before that
Hi Saba
If you disconnect that external drive, does your PC still crash?
hello again
i didnt try ,, if the windows installing didn't solve the problem will disconnect the drive and will see if it still happening
Hi Saba, okay, please let me know how you get on with that.