Windows 11 Destroyed my computer

Anonymous
2021-12-15T22:06:30+00:00

Hello,

I'm absolutely baffled by what Microsoft has done. I woke up this morning to an update in progress restarting my computer. I left came back and it hadn't finished so I left it. When I got back later in the day the computer was at my log in screen and looked normal but the lockscreen background had changed. I entered my password and after an hour of "preparing your computer" the machine logged into my account, blank, no start menu, no programs, no access to anything just a newer Windows 11 background. Previous to this my machine updated to Windows 11 without any issues and I've used it now going on a month or so. Now I am left without any of my data and unable to produce any work. Who is going to fix this? Who is paying for what appears to be all my lost data? Who is paying the loss of productivity at work? I have no words just pure frustration combined with anger as I'm stuck trying to contact someone using a dinosaur laptop running Windows 7. After bricking a $2200 machine there's no point sticking with Microsoft at this point, Apple has never done this to me.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2021-12-15T23:56:14+00:00

    Hi Quiver888 -

    I'm Jerico T., I understand that you're having some issues right now and I'd be more than happy to help you today.

    Please try to restart (not shutdown) your computer 4 times, let it reach your desktop before the next restart and check if it will fix your concern. If in case the issue still persist, please boot your computer to safemode, click the link below for the steps.

    https://support.microsoft.com/en-us/windows/sta...

    In safemode, perform system restore.

    System Restore

    • System restore is where it will take your computer settings back to an earlier point in time where everything is working fine.
    1. Open the run box by pressing Windows Key + R and type rstrui.exe then press enter.
    2. System restore windows will open. Normally it will suggest a restore point(Sometimes it doesn't), if it does, select the 2nd option to select more restore points.
    3. Select your desired restore point date and time.
    4. Once selected, hit next and finish.

    Windows will restart itself to start system restore. System restore might take some time to complete and it is very important that system restore must not be interrupted during restore process as it might damaged the operating system. System restore will take at least 20 minutes or more depending on the content of the computer and the changes on the settings that was done prior to the date selected. System restore will also removed application , updates and drivers installed prior to the date selected.

    DISCLAIMER:

    System Restore is a recovery tool for Windows that allows you to reverse certain kinds of changes made to the operating system. System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all applications and changes made prior to the date selected will be removed and needs to be re-installed if its needed.

    Feel free to reach back if you need any further assistance.

    Hope this help. Have a good day.

    Thank you,

    Jerico T.

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