Windows 11 Bluetooth no sound/microphone and crashing

Anonymous
2022-01-09T03:35:21+00:00

My Bluetooth earphones have been working well all the time until I upgraded my laptop to Windows 11. The laptop shows my earphones are connected, but neither sound nor microphone works. The browser and Zoom crash every time I try to use Bluetooth earphones to listen to music or join meetings.

I have tried disconnecting/reconnecting Bluetooth earphones, turning on/off Bluetooth, resetting my earphones, restarting my laptop, and none of these resolves the issues of no sound/mic and crashing. I even bought a new pair of Bluetooth earphones, and it did not work either.

I think this is a bug in Windows 11. Am I the only one facing this issue? What exactly is going on with Windows 11 Bluetooth? And what else can I do now?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-08-28T21:55:42+00:00

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  2. Anonymous
    2022-08-29T06:59:34+00:00

    Hi Guys,

    The last Windows 11 Update fixed the bluetooth audio issue for me: https://support.microsoft.com/fr-fr/topic/august-25-2022-kb5016691-os-build-22000-918-preview-59097044-915a-49a0-8870-49823236adbd

    I just updated to the latest state. I can't confirm this. For me everything is crashing (firefox, chrome and jitsi) if the microphone gets used. Sometimes even the taskbar crashes. This is unuseable. Fortunately, you can restore Windows 10.

    (Bose QuietComfort 35 II)

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  3. Anonymous
    2022-09-05T20:12:25+00:00

    Think I saw that the release ending in .918 was for business editions only. I haven't seen it as an individual user.

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  4. Anonymous
    2022-09-05T21:35:04+00:00

    I updated this version. But problem not solved.

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  5. Anonymous
    2022-09-05T21:54:44+00:00

    I tried too, problem still present.

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