Someone please tell me how to get off of this thread, please? I don't know how I got here. My original question didn't relate to this, specifically. Thanks you/.
Windows 11 Bluetooth no sound/microphone and crashing
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Anonymous
My Bluetooth earphones have been working well all the time until I upgraded my laptop to Windows 11. The laptop shows my earphones are connected, but neither sound nor microphone works. The browser and Zoom crash every time I try to use Bluetooth earphones to listen to music or join meetings.
I have tried disconnecting/reconnecting Bluetooth earphones, turning on/off Bluetooth, resetting my earphones, restarting my laptop, and none of these resolves the issues of no sound/mic and crashing. I even bought a new pair of Bluetooth earphones, and it did not work either.
I think this is a bug in Windows 11. Am I the only one facing this issue? What exactly is going on with Windows 11 Bluetooth? And what else can I do now?
Windows for home | Windows 11 | Performance and system failures
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92 answers
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Anonymous
2022-12-24T03:53:09+00:00 -
Anonymous
2022-12-23T21:14:11+00:00 I have had this same issue for months...really frustrating. Has anyone found a fix yet? Really regretting updating to windows 11.
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Anonymous
2022-11-20T04:29:23+00:00 This post from April was the fix for me. I ran the diagnostic tool and it fixed something, but it didn't indicate what exactly was fixed. It prompted me to reboot so I did that and when my laptop started back up, I had audio coming through my bluetooth earbuds. The whole process took less than five minutes. I have not tested the mic but I have clear nice sounding audio coming through.
Edit 11/23: mic is working too. My earbuds are "Murpiso pro 2".
Post from April:
Sometimes the Microsoft troubleshooters can identify and fix the problems.
This one is not in the menu.
Open administrative command prompt and type or copy and paste:
msdt.exe -id DeviceDiagnostic
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Anonymous
2022-10-20T12:40:51+00:00 Same problem here, i have to reboot myc PC to get back my Sony WH-1000XM4 bluetooth device and it's really annoying, especially when you have multiple calls with Teams in one day. Obviously, previously no problem on Windows 10.
If i try to restart bluetooth services : bluetooth never come back, reboot.
If i try to delete bluetooth device : bluetooth crash, reboot.
If i try to disable device in device panel : MMC crash, bluetooth crash reboot
Etc...
Nothing is working, crash/no response/reboot is always happening at the end, no solution.
Wake up Microsoft, a lot of people can't work. I don't understand how a functionnality that worked since many years on many previous OS versions can be broken with a new version, you don't rewrite kernel an all drivers at each iteration isn't it ? Please fix it.
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Anonymous
2022-10-12T00:51:06+00:00 The issue I have right now is different slightly. I'm trying to use galaxy buds on windows, they show up, they pair properly, but any time I try to play audio through them, windows no longer recognizes them as an audio device, weirdest issue I've seen so far.