Windows 11 Bluetooth no sound/microphone and crashing

Anonymous
2022-01-09T03:35:21+00:00

My Bluetooth earphones have been working well all the time until I upgraded my laptop to Windows 11. The laptop shows my earphones are connected, but neither sound nor microphone works. The browser and Zoom crash every time I try to use Bluetooth earphones to listen to music or join meetings.

I have tried disconnecting/reconnecting Bluetooth earphones, turning on/off Bluetooth, resetting my earphones, restarting my laptop, and none of these resolves the issues of no sound/mic and crashing. I even bought a new pair of Bluetooth earphones, and it did not work either.

I think this is a bug in Windows 11. Am I the only one facing this issue? What exactly is going on with Windows 11 Bluetooth? And what else can I do now?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

92 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-04-06T18:16:00+00:00

    have tried everything your **** software doesnt work.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-03-29T12:52:55+00:00

    bluetooth

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-03-13T08:26:15+00:00

    Microphone never did work after last update. Worked before update.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-03-13T06:09:19+00:00

    lmao 🤣
    this is major problem need 1 year more and still no fix

    rather giving new update for more feature, i think microsoft just fix this big problem

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-03-07T23:12:46+00:00

    I finally gave up and did an install of windows 10 from a thumb drive in order to revert back away from Windows 11. Ridiculous that is the course of action I had to take but Microsoft seemed to give me no other option. I am much happier now as things generally work.

    Constantly ignoring all of the prompts now on Windows 10 that encourage me to upgrade to Windows 11....haha not a chance!

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments