Cumulative Update KB5008212 will not install

Anonymous
2021-12-19T04:26:40+00:00

I have a Dell laptop that I will be getting rid of and need to wipe clean the hard drive. I cannot use the DVD drive as Windows is cannot read the CD-RW Disc, so I cannot download the data removal software DBan. Since I purchased a new laptop in Sept, I have not used the Dell laptop; hence, no updates have been installed. Now, in order to for me to try to fix the DVD drive issue, I need to run updates; otherwise, I can do nothing on the laptop.

The latest cumulative update, KB5008212 is holding everything up to where I cannot do anything. It took most of the afternoon, into the evening to download. Now, it is stuck at Installing 100%. I went to the Windows Update catalog website to manually download and install the update, but I think there was an issue with the offline installer, it took forever to find the update on the computer.

I've run Windows Update over and over, but it just goes back to KB5008212 stuck at Installing 100%. I uninstalled the third-party security software app and that has not helped. In addition, there is a Microsoft Defender Antivirus security update that is attempting to download; it is stuck at Downloading: 10%.

Is there anything I can do to get this update to install or should just leave the laptop on overnight and see what happens?

Thanks.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2022-01-11T20:57:34+00:00

    KB5008212 disappeared.
    It never installed last night; and I shut down the computer.
    Coming back today; the four updates I had as listed above.
    It seems like my computer replaced KB5008212 with KB5009543.
    They (from what I remember) are named VERY similarly.

    Try enabling that metered connection option.
    I seriously think that had something to do with my successful installations.
    It did hang at 20% for about 20 to 30 minutes; but I just left it alone and it progressed (this is the KB5009543).

    I deleted the entire Windows>SoftwareDistribution folder.
    It seems it is repopulated every time Windows Update starts doing it's thing.

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  2. Anonymous
    2022-01-11T20:42:58+00:00

    Did KB5008212 install? That's what's been failing for me since Patch Tuesday in December and kept the updates of today from installing except for the defender definitions.

    The update downloads just fine but fails at 20% during instillation including several times today. I have generated a Feedback Hub report complete with reproducing the update fail. Not sure it will do any good but it was worth a try.

    Did you delete the entire Windows>Software Distribution folder or just the Download folder within? One fix I found said to delete the contents of the download folder but nothing else.

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  3. Anonymous
    2022-01-11T20:10:42+00:00

    Wow!! I'm successfully "Windows is up to date"!
    Never thought I would be so happy to see that little green checkbox.

    So, here are the four updates that installed today:

    1. HP Inc. - HIDCLass - 2.1.16.30156
    2. Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.355.1751.0 )
    3. 2022-01 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 20H2 for x64 (KB5008876)
    4. 2022-01 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5009543)

    So, not sure why number 4 has a different KB number than the one I was trying to install yesterday. But again, all is working well now.
    Hoping you get similar results.

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  4. Anonymous
    2022-01-11T19:45:51+00:00

    Well, I saw your reply earlier while at work and was discouraged.
    When I got home, I told the kids to leave me alone and immediately jumped back into the updates.
    I cleared my SoftwareDisribution folder, restarted, and went to updates.

    Instead of just the one update; I now had four.
    As a software developer myself, I feel like an idiot for not recording which updates they were, and the associated KB number.
    But, here are a few things I noticed:

    1. One of the updates included a .NET Framework update. This was downloaded and installed before the Cumulative update, successfully.
    2. I am unsure of the other two smaller updates; one was a Microsoft Defender update, I believe. Both of those downloaded and installed, successfully.
    3. Then the Cumulative update began to download. But, the KB number was different. I'm very sorry I did not write it down. I am going to look in my logs after my computer restarts and see if I can find it there.

    The Cumulative update downloaded, started installing, passed 20%, passed 44%, passed 76%, and FINALLY switched to "Pending Restart".
    I am still waiting for the updates to install during the restart (I'm at 30% now), but it's looking like it worked.

    NOTE:
    One other thing I forgot to mention.
    While I was browsing for solutions, I found someone who suggested going to "Advanced Options" on the Updates page, and enabling the "Download using metered connection". I figured, what the heck, give it a try. Prior, I noticed one of the four updates had failed. Once I enabled that option, it picked right back up and installed successfully. I'm not sure if this is what made everything download and install successfully, but I would ABSOLUTELY suggest you giving it a try!

    Anxiously awaiting your response...

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  5. Anonymous
    2022-01-11T17:41:06+00:00

    Ok I tried to install the Patch Tuesday update and it appeared to succeed but then I got the same error message that KB5008212 had failed again. Error code 0X80073701.

    So Winblows has corrupted itself. I hate the operating system errr I mean data collection system so much. If 90% of my music software wasn't Windows only I would be running Linux. I have two systems running Kubuntu and they are rock solid and blazing fast. Updates are painless because they do rolling updates instead of lumping everything into one update on the second Tuesday of each month where it's more likely updates will cause problems instead of solving them.

    Come on Microsoft fix this issue or at least acknowledge the problem. You truly do suck at your jobs, have some pride.

    https://www.bleepingcomputer.com/news/microsoft/microsoft-kb5008212-windows-security-update-breaks-outlook-search/

    https://betanews.com/2022/01/08/microsoft-acknowledges-that-the-kb5008212-update-breaks-outlook-search-in-windows-10/

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