Can't switch out of S mode: "Try that again"

Anonymous
2022-01-04T19:02:49+00:00

I recently purchased a laptop that came with the S mode of Windows. On the first startup it automatically installed Windows 11 (so downgrading to 10 is not an option). After set up etc. I updated Microsoft Store and installed various Windows updates and tried to switch it out of S mode. Instead, for the past few hours and with each of the hundreds of attempts, I keep getting a window that says "Try that again. Something happened on our end. Waiting a bit might help" along with an error code that changes every time. I am burned out and all out of ideas, any assistance on the matter will be greatly appreciated.

Windows for home | Windows 11 | Microsoft Store

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  1. Sumit 44,306 Reputation points Volunteer Moderator
    2022-01-05T04:27:24+00:00

    There are multiple reports of the same - have asked someone on the Team in charge of this feature. Appreciate your patience.

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  2. Anonymous
    2022-01-05T04:33:58+00:00

    *Update*

    I've been able to get a little further through the process now, although not all the way through it does look better XD

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  3. Anonymous
    2022-01-05T04:38:17+00:00

    Same issue. I have tried every single "solution" and get the same error message. Brand new Surface Go. I'm taking it back to the store. This is ridiculous.

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  4. Sumit 44,306 Reputation points Volunteer Moderator
    2022-01-05T05:02:15+00:00

    Same issue. I have tried every single "solution" and get the same error message. Brand new Surface Go. I'm taking it back to the store. This is ridiculous.

    This issue comes often after a few months, and usually gets resolved within 48 hours. There is no need to return your device.

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  5. Sumit 44,306 Reputation points Volunteer Moderator
    2022-01-05T05:28:56+00:00

    Seeing some reports that the same is now fixed.

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