Can't switch out of S mode: "Try that again"

Anonymous
2022-01-04T19:02:49+00:00

I recently purchased a laptop that came with the S mode of Windows. On the first startup it automatically installed Windows 11 (so downgrading to 10 is not an option). After set up etc. I updated Microsoft Store and installed various Windows updates and tried to switch it out of S mode. Instead, for the past few hours and with each of the hundreds of attempts, I keep getting a window that says "Try that again. Something happened on our end. Waiting a bit might help" along with an error code that changes every time. I am burned out and all out of ideas, any assistance on the matter will be greatly appreciated.

Windows for home | Windows 11 | Microsoft Store

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  1. Anonymous
    2024-05-31T18:30:15+00:00

    After trying everything online, I did finally get to speak with someone from Microsoft. It seems the only way to get this to work is to do a restore on your computer back to factory reset. When you do the restore, you have to say new computer when booting up again. So, don't try to get it to use an old computer or back anything up. It needs to be wiped clean. Then before you personlize it or bring your files and info over,go to settings-system- activation and follow the directions in microsoft store to click on the GET button. It actually did work for me yesterday much to my surprise. I thought it was going to say try again like it has a million times before! Good luck everyone!

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  2. Anonymous
    2024-05-31T19:04:38+00:00

    I finally forced it to work. Had to force it to reinstall Windows 11 on a brand new PC. Then using my account I switched out of a mode. She loves her Lenovo without Microsoft controlled everything and nothing not approved by Gates enterprises mode on it.

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  3. Neil D 34,280 Reputation points Volunteer Moderator
    2024-05-31T21:40:11+00:00

    ThomasMarise,

    I have seen similar on a few posts recently. It looks like running a reinstall using Windows recovery is the way to go. Other users have confirmed the same.

    I wonder if it is anything to do with the way manufacturers image the systems rather than using the installation routine.

    Or it is affecting systems with an Intel or AMD processor. Unfortunately we don't get to find out all this sort of information when users are trying to find out how to fix their problem.

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  4. Anonymous
    2024-05-31T21:53:57+00:00

    Not manufacturers, it’s MS and only way to fix is call their support who will spend some time remotely on your laptop to remove their settings!!! It’s a joke that MS can do this and get away with it!

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  5. Anonymous
    2024-05-31T22:02:00+00:00

    Mine is a Lenovo laptop with an Intel processor. I did call Lenovo first and they referred me to microsoft. The fix did work,but how crazy is this that it is even necessary to get tech help to start up a new computer?

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