Andrea, there is no need to be rude. My answer was based on some forum posts like this one.
Can't switch out of S mode: "Try that again"
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Anonymous
I recently purchased a laptop that came with the S mode of Windows. On the first startup it automatically installed Windows 11 (so downgrading to 10 is not an option). After set up etc. I updated Microsoft Store and installed various Windows updates and tried to switch it out of S mode. Instead, for the past few hours and with each of the hundreds of attempts, I keep getting a window that says "Try that again. Something happened on our end. Waiting a bit might help" along with an error code that changes every time. I am burned out and all out of ideas, any assistance on the matter will be greatly appreciated.
Windows for home | Windows 11 | Microsoft Store
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Anonymous
2022-01-05T05:32:28+00:00 It is NOT fixed and this is and has been an ongoing issue you all are more than aware of.
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Sumit 44,306 Reputation points Volunteer Moderator2022-01-05T05:28:56+00:00 Seeing some reports that the same is now fixed.
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Sumit 44,306 Reputation points Volunteer Moderator
2022-01-05T05:02:15+00:00 Same issue. I have tried every single "solution" and get the same error message. Brand new Surface Go. I'm taking it back to the store. This is ridiculous.
This issue comes often after a few months, and usually gets resolved within 48 hours. There is no need to return your device.
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Anonymous
2022-01-05T04:38:17+00:00 Same issue. I have tried every single "solution" and get the same error message. Brand new Surface Go. I'm taking it back to the store. This is ridiculous.