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I recently purchased a laptop that came with the S mode of Windows. On the first startup it automatically installed Windows 11 (so downgrading to 10 is not an option). After set up etc. I updated Microsoft Store and installed various Windows updates and tried to switch it out of S mode. Instead, for the past few hours and with each of the hundreds of attempts, I keep getting a window that says "Try that again. Something happened on our end. Waiting a bit might help" along with an error code that changes every time. I am burned out and all out of ideas, any assistance on the matter will be greatly appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i am in belgium and i am facing this same problem. I have tried switching out of S-Mode for the past weeks to no avail. i need to use apps from work but microsoft will not let me download them reason i need to switch out ASAP.
i have given my number minutes ago to be contacted by their support team. juat waiting and hoping they get to me soon and get this thing resolved.
I had the same a few weeks ago. I had to do a reset with all data and files
saved. I called Microsoft help.
They were wonderful. .
Was on a queue and got a call back.
I talked to first person , and she put me on hold while she connected me to a Technician. He talked me through the whole process. He said it has been the only way to get you out of S mode. They are not sure why. It worked all is good now.
The simple way supposedly from the Microsoft store would not let me do it.
me too i just got a hp laptop and i cant switch out of s mode
and asked everyone in my family and all my friends,
Same here.
Hello Matt, I think the solution to this issue would be when you are performing the intital setup of your device, please go into settings, activation, and hit "Switch out of S Mode." Then, it would lead you to the Microsoft Store, login with your Microsoft Account, and done! S Mode is now opted out!
