Can't switch out of S mode: "Try that again"

Anonymous
2022-01-04T19:02:49+00:00

I recently purchased a laptop that came with the S mode of Windows. On the first startup it automatically installed Windows 11 (so downgrading to 10 is not an option). After set up etc. I updated Microsoft Store and installed various Windows updates and tried to switch it out of S mode. Instead, for the past few hours and with each of the hundreds of attempts, I keep getting a window that says "Try that again. Something happened on our end. Waiting a bit might help" along with an error code that changes every time. I am burned out and all out of ideas, any assistance on the matter will be greatly appreciated.

Windows for home | Windows 11 | Microsoft Store

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  1. Anonymous
    2024-05-17T21:10:51+00:00

    Sanchit,

    If you could send me the fix, I would greatly appreciate it. I am trying to set up a PC for work but, I can't ask our IT, because it is a Government PC. I need to install ONE program on it, and I can't do it...I can't even run anything from the CMD Prompt. I get the same MSN Verified Message, because exe files.

    I have tried repairing, resetting and terminating, but nothing works. One help page said check Windows update by checking 'services.msc' and find 'wuauserv' and try resetting that or restarting it. One problem, it wasn't there, so wondering if the windows update that is supposed to be running in the background isn't and that could be the issue. Running out of ideas and I am pretty decent at finding my way around the PC (Hardware and Software).

    Any help would be great.

    Thanks,

    Mike

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  2. Anonymous
    2024-05-06T05:03:52+00:00

    This worked for me.

    I suggest at least looking into what region you are set to and make sure its supported. I was fairly certain that I picked United States and nothing else but apparently it picked something that included it can't remember what it was, something about extra territories I think, but swapping to the correct thing fixed my windows store app and let me swap out of the much-despised s mode.

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  3. Anonymous
    2024-05-05T16:32:35+00:00

    Finally got connected to the MS store to get out of s mode. Turns out I need to get another laptop, not enough SDD space … so I may have to go thru this again with the new one! Why does MS think I need training wheels on my computer? I don't want a castrated laptop! 😡💢

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  4. Anonymous
    2024-05-05T16:15:48+00:00

    Definitely unacceptable. Sorry you are having so much trouble. I , on the day of purchase made an appt with the Geek Squad. We buy a lot from them and have the Total Care plan. I Was fully planning on taking it down on Monday. I even told the MSN help desk, what I was planning. I too was sent to an IT . I was put on a call back que. 3 hours later I got a call.

    I hope you can get satisfaction soon

    So unacceptable.

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  5. Anonymous
    2024-05-05T15:52:22+00:00

    I am also having this problem. I have spoken to customer service 3 times already and currently on hold a fourth time. Every time I speak to someone, they tell me they need to escalate the issue to another team and then the call disconnects. This is completely unacceptable.

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