Hi BgRd. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.
Have you tried configuring Advanced POP or IMAP settings for Verizon AOL yet following this guide: https://help.aol.com/articles/how-do-i-set-up-o...
Here is how to set up those Advanced mail POP or IMAP settings in WIndows 10 Mail or Office Outlook mail:
https://support.microsoft.com/en-us/office/set-...
https://support.microsoft.com/en-us/office/add-...
It's not widely known but all Internet providers maintain a Support department to help customers connect to their email (or else they are not competitive). So you can contact your Verizon Support chat or phone to get this personalized help if nothing else works.
Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.
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