Verizon/AOL e-mail setup for Windows Mail app and Outlook

Anonymous
2021-12-06T04:38:08+00:00

i have a Windows 11 Dell XPS computer (2021) and am finding it hard to set up Verizon/AOL e-mail on either the home Windows e-mail app or in the Office Outlook e-mail app.

I know that since Verizon's e-mail migration to AOL there came some changes about June or July of this year that affect Windows computers handling Verizon/AOL e-mail...

And that is where the problem lies! I used to be able to follow these steps to establish e-mail in the Windows e-mail app:

  1. Hit search box and then click on SETTINGS
  2. In SETTINGS click on accounts
  3. On next screen click on E-MAIL AND APP ACCOUNTS
  4. In next window click on ADD AN ACCOUNT
  5. In ADD AN ACCOUNT scroll down to SUN SYMBOL. Click on this for ADVANCED SETUP
  6. In ADVANCED SETUP click on INTERNET E-MAIL Next come a series of categories where the rectangular squares need filled in:

E-MAIL ADDRESS [I put ******@verizon.net]

USER NAME [I put ******@verizon.net}

PASSWORD [i put in my AOL/Verizon password]

ACCOUNT NAME [I put in AOL Verizon E Mail]

SEND MESSAGES USING THIS NAME [I used my first and last name]

INCOMMING MAIL SERVER [I put pop.verizon.net:995]

ACCOUNT TYPE [I put pop3]

The next 4 have checks marks to the left beside them [uncheck the last 3]:

Outgoing server requires authenticatioin

Use same user name and password for sending e-mail

Require SSL for incoming e-mail

Require SSL for outgoing e-mail

After doing so, more categories appear and have to be filled in:

OUTGOING (Smtp e-mail server [i put smtp.verizon.net:465]

Fill in OUTGOING SERVER USER NAME [ same as user name above]

OUTGOING SERVER PASSWORD [same as password used in PASSWORD]

Then went back and checked the 3 unchecked boxes and then hit SIGN IN

And.....still no mail .....!!!

I even tried the suggestions Kevin-MSFT had if setup of MAIL for OUTLOOK did not work and there were:

Go to login.aol.com/account/security and log in with your Verizon [AOL] E-Mail account and password

Click on ACCOUNT SECURITY, then click on GENERATE APP PASSWORD

From the select your app drop down menu under the app passwords window select OUTLOOK [for Outlook] and fill in

Windows 11 E Mail [for that mail app]

Then click GENERATE [password] and copy that password

Go back to CHANGE ACCOUNT SETTINGS and paste generated password [for whichever mail app it was generated for]

Hit CONNECT

Suffice it to say that hasn't worked either in Windows 11

Am i formatting/imputting the info or settings wrong or are there some extra steps i am missing?

Any help anyone can give regarding this in Windows 11 would be greatly appreciated!

Thank you for your time!

Windows for home | Windows 11 | Settings

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  1. Anonymous
    2022-02-07T05:46:13+00:00

    I have the *exact* same issue. The AOL mail app requires one to only access one email account at a time -- who has only one??? -- and Outlook continues to revert the settings I just changed to iMAP settings back to the default and absolutely will not accept my changes and I therefore cannot add any of my email addresses to Outlook. This is insanely maddening and frustrating.

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  2. Anonymous
    2022-02-02T04:38:55+00:00

    Thank you so much for this. It finally worked for me.

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  3. Anonymous
    2022-02-02T03:45:09+00:00

    Not in any way that I could understand............... Not everyone knows what you know. You wrote a lot of stuff that didn't make any sense to me. The links that you imbedded contained the same information I found all over the place. The key was that AOL changed their protocol and what was needed were specific step by step instructions to achieve the desired end result. One, do this, two, do this and so on. All I read was a bunch of jibberish. Keep it simple and you can help a lot more people. Most people seeking help are not technical, which is why they are looking for help. They don't know the lingo, and they don't know the menus very well. Step us/them through the process and you would be a lot more successful helping people that need help.

    That, in my best manner, is what I think on the topic. I am constantly finding answers way over my head, but it is only with the syntax and skipping a lot of steps that y'all take for granted.

    I hope I have not disturbed you, and I hope this at least makes you think about it.

    Regards,

    Joe

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  4. Anonymous
    2022-02-02T03:16:49+00:00

    I did in my post on 12/6/21

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  5. Anonymous
    2022-02-02T02:28:51+00:00

    It is not my December 5th post where i was still having problems ….

    It took me a whole day of trial and error and research to figure it out and on December 6th i posted my successful results..

    So, under BgRdWlf31 look for my posting for December 6th…..

    And my previous comment for today [February 1, 2021] should set you right!

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