i have a Windows 11 Dell XPS computer (2021) and am finding it hard to set up Verizon/AOL e-mail on either the home Windows e-mail app or in the Office Outlook e-mail app.
I know that since Verizon's e-mail migration to AOL there came some changes about June or July of this year that affect Windows computers handling Verizon/AOL e-mail...
And that is where the problem lies! I used to be able to follow these steps to establish e-mail in the Windows e-mail app:
- Hit search box and then click on SETTINGS
- In SETTINGS click on accounts
- On next screen click on E-MAIL AND APP ACCOUNTS
- In next window click on ADD AN ACCOUNT
- In ADD AN ACCOUNT scroll down to SUN SYMBOL. Click on this for ADVANCED SETUP
- In ADVANCED SETUP click on INTERNET E-MAIL Next come a series of categories where the rectangular squares need filled in:
E-MAIL ADDRESS [I put ******@verizon.net]
USER NAME [I put ******@verizon.net}
PASSWORD [i put in my AOL/Verizon password]
ACCOUNT NAME [I put in AOL Verizon E Mail]
SEND MESSAGES USING THIS NAME [I used my first and last name]
INCOMMING MAIL SERVER [I put pop.verizon.net:995]
ACCOUNT TYPE [I put pop3]
The next 4 have checks marks to the left beside them [uncheck the last 3]:
Outgoing server requires authenticatioin
Use same user name and password for sending e-mail
Require SSL for incoming e-mail
Require SSL for outgoing e-mail
After doing so, more categories appear and have to be filled in:
OUTGOING (Smtp e-mail server [i put smtp.verizon.net:465]
Fill in OUTGOING SERVER USER NAME [ same as user name above]
OUTGOING SERVER PASSWORD [same as password used in PASSWORD]
Then went back and checked the 3 unchecked boxes and then hit SIGN IN
And.....still no mail .....!!!
I even tried the suggestions Kevin-MSFT had if setup of MAIL for OUTLOOK did not work and there were:
Go to login.aol.com/account/security and log in with your Verizon [AOL] E-Mail account and password
Click on ACCOUNT SECURITY, then click on GENERATE APP PASSWORD
From the select your app drop down menu under the app passwords window select OUTLOOK [for Outlook] and fill in
Windows 11 E Mail [for that mail app]
Then click GENERATE [password] and copy that password
Go back to CHANGE ACCOUNT SETTINGS and paste generated password [for whichever mail app it was generated for]
Hit CONNECT
Suffice it to say that hasn't worked either in Windows 11
Am i formatting/imputting the info or settings wrong or are there some extra steps i am missing?
Any help anyone can give regarding this in Windows 11 would be greatly appreciated!
Thank you for your time!