Windows 11- audio long delay before starting

Anonymous
2022-01-10T16:28:10+00:00

After updating to Windows 11 on my 6 month old laptop, my audio files take 20 seconds to start or they do not start at all. This also causes a delay in videos starting whether the file is on my computer or a website. Has anyone else had this issue.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-01-14T19:06:52+00:00

    It is comforting that I am not alone. This issue also effects Powerpoint (inserted audio/video files), the default video player, zoom, and all other applications that need an audio or video player, including video web pages. Microsoft level 2 Windows tech was able to reinstall Windows 11 and that cleared the problem, except now it has happened again only 1 month after the reinstallation. I am scheduled for a call back today from another level 2 Windows tech and I will add an update if they finally figure out what is causing the problem.

    Ok, thanks 4 reply. Many of us will be waiting for your results Norma. Have a nice weekend!

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  2. Anonymous
    2022-01-14T15:20:32+00:00

    It is comforting that I am not alone. This issue also effects Powerpoint (inserted audio/video files), the default video player, zoom, and all other applications that need an audio or video player, including video web pages. Microsoft level 2 Windows tech was able to reinstall Windows 11 and that cleared the problem, except now it has happened again only 1 month after the reinstallation. I am scheduled for a call back today from another level 2 Windows tech and I will add an update if they finally figure out what is causing the problem.

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    2 people found this answer helpful.
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  3. Anonymous
    2022-01-13T21:46:50+00:00

    Exactly same issue as described happening in my 12 months old computer, i7, full extras. Tried already several recommendations but still the lag in audio and video start is there, no matter the browser. I use Chrome and Edge.

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  4. Reza-Ameri 45,896 Reputation points Volunteer Moderator
    2022-01-10T17:01:52+00:00

    Try run Windows Update and download and install all updates.

    Try update Audio and Graphic card driver.

    In case problem persist, open start and search for feedback and open the Feedback Hub app and report this issue.

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