Hi
Welcome to the Microsoft community and thank you for sharing your concern with us today. I understand from your message that you have xbox one controller problem.We are here to help you on this issue.
You can try following steps:
Press Win+S and type device manager to open device manager.
- Locate Human Interface Devices options.
- select Bluetooth LE XINPUT compatible input device.
- Right click Properties option and go to the driver tab.
- Select update driver and choose browse my computer for drivers.
- Click let me pick from a list.
- Uncheck the box that says show compatible dardware.
- This will bring up 2 boxes. The left should have MICROSOFT selected.
- In the right box scroll down to XBOX ONE WIRELESS CONTROLLER and select it.
- Click yes on the pop up.
Feel free to post back if you need further assistance.
Best regards
Derrick Qian | Microsoft Community Support Specialist
* Beware of scammers posting fake support numbers here.
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