Hi
Welcome to the Microsoft community and thank you for sharing your concern with us today. I understand from your message that you have xbox one controller problem.We are here to help you on this issue.
You can try following steps:
Press Win+S and type device manager to open device manager.
- Locate Human Interface Devices options.
- select Bluetooth LE XINPUT compatible input device.
- Right click Properties option and go to the driver tab.
- Select update driver and choose browse my computer for drivers.
- Click let me pick from a list.
- Uncheck the box that says show compatible dardware.
- This will bring up 2 boxes. The left should have MICROSOFT selected.
- In the right box scroll down to XBOX ONE WIRELESS CONTROLLER and select it.
- Click yes on the pop up.
Feel free to post back if you need further assistance.
Best regards
Derrick Qian | Microsoft Community Support Specialist
* Beware of scammers posting fake support numbers here.
*Please check and rate this response if it helps as it will be useful for more community members reading here.
Hi,
This is so frustrating that there is yet no solution! I have literally done all mentioned above and more for a month now. I have even clean installed my whole PC just because of this issue.
I have a Xbox Elite 2 controller and it used to work fine. I’ve been using it for a year. Since I updated the firmware, it screwed me up. In some games it doesn’t recognize it, in some games the controls are reversed, and in some, surprisingly shows me as 2 controllers connected which is totally ridiculous.
I can just go and buy the Xbox wireless adapter and it’ll work perfectly fine, but there is still something wrong, which needs to be fixed, because it’s not like it was never working for me to find another way around it. I want it back like it used to be connected via Bluetooth.