Microsoft Store missing from Windows 10, can't restore, can't install apps

Sorry to stick my nose into this conversation but I have wasted so much time trying to find this store I could scream. I used to have the icon in my taskbar and it was easy to get to the store that way. There are 2 apps in particular that I purchased and since the store has disappeared I went to the website of the makers of the app and there they were so I tried to download them but the icon says - get from the store. (rolls eyes) but lo and behold when I pushed the icon to 'get from store', nothing happens. This has also happened on other sites. 'Come On' this is ridiculous.

I did hear through the grapevine that they were closing it down and bringing back something better but why would they close it down and not tell anybody?av

I have tried the hundreds of links and ways to bring it back from the dead but none of these things have worked.

Regards

Loopy

Hello Greg,

Thanks for providing all that detailed info. I'm gonna go through it slowly, so it may be some time before I report back on this. I ran through a few of the initial steps and as of now, I still can't get the Store or Photos to even open. Just to recap my situation:

• This is a new HP Envy that came with Windows 11, which I can't stand
• I have a 1TB SSD and 32GB RAM, so plenty of space and power to work
• I've gone through two full resets/installs for Windows 10, which I downloaded from the Microsoft website
• I have Version 21H2, Build 19044.1706
• Windows Feature Experience Pack 120.2212.4170.0

The Windows Update section in Settings is telling me that the machine can be updated to Windows 11, of course -- do you think it would be of any use to let it upgrade to Win 11 and then revert back to Win 10 to see if it solves some of these issues?

Thanks again,

Kam.

Hi Stef, from what I could tell reading about those two versions, they are variations of Windows Enterprise, so I don't think they apply in this case. Please seel my earlier reply to Greg Carmack for details on my current Windows version info. Thanks.

This doesn't help me at all. It's just like it has disappeared into the nether regions of hell. Can you open the Microsoft Store? Any websites I go to that tells me to get it from the store and they have an icon to push, it goes nowhere.

I believe the store doesn't exist anymore. I have just taken my computer back to factory and it no longer shows up with that either.

So much time wasted on this thing and I am not happy. It appears I have lost the 2 apps that I purchased.

Hi Stef, from what I could tell reading about those two versions, they are variations of Windows Enterprise, so I don't think they apply in this case. Please seel my earlier reply to Greg Carmack for details on my current Windows version info. Thanks.

They are for Enterprise, but it will be worth a try. Make sure to make a system restore point, search "System Protection" and make one. If you can't make one, go into Configure (make sure C: is selected/the drive where Windows is installed) and give it at least 30GB. After that try going for the LTSB version. It installs the Store and its services.

Or you can try downloading Windows 10 again (I assume it was installed in English) Download (the link is available for 24H). After you download that version of Windows, go double-click it, and run setup.exe. Let it download the required updates and continue. Then accept the License Agreement and then when it says what to keep, check Nothing, so it will fresh install.

Also, another question: are you using a Microsoft Account? And if yes, is it personal or work account? Work accounts have rules when connected to a Windows computer that the OS will run. The administrator, if you use a work account, may have blocked Microsoft Store. Try making a local user with no Microsoft account and check for the Microsoft Store.