Windows 11 Cumulative Update not downloading and installing.

Anonymous
2022-04-26T11:06:43+00:00

2022-04 Cumulative Update for Windows 11 for x64-based Systems (KB5012643) not downloading.

Windows for home | Windows 11 | Windows update

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  1. David-M 126.2K Reputation points Independent Advisor
    2022-04-26T11:44:13+00:00

    Hi SamMaverick.

    I'm David, and I'm happy to help you.

    Run the Windows Update Troubleshooter.

    https://support.microsoft.com/en-us/windows/win...

    If it persists, rename the software distribution folders as instructed below:

    1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
    2. Run the following commands at the Command Prompt one at a time:

    net stop bits

    net stop wuauserv

    net stop cryptsvc

    ren %systemroot%\softwaredistribution softwaredistribution.bak

    ren %systemroot%\system32\catroot2 catroot2.bak

    net start bits

    net start wuauserv

    net start cryptsvc

    1. After all these commands are completed, close the Command Prompt window, restart your computer, and then try to update Windows.

    If it persists, use the system file checker to repair possible corrupted or missing system files.

    1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
    2. Run the following commands at the Command Prompt one at a time:

    dism.exe /online /cleanup-image /scanhealth

    dism.exe /online /cleanup-image /restorehealth

    dism.exe /online /cleanup-image /startcomponentcleanup

    sfc /scannow

    1. Then restart your PC and see if you can update.

    If it persists, download and install the update that is having problems manually.

    https://catalog.s.download.windowsupdate.com/d/...

    Source: https://www.catalog.update.microsoft.com/Search...

    I hope this helps. Feel free to ask back any questions.

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