Many persistent errors in Event Viewer after Windows 11 build 22598.ni_release.220408-1503: "Autopilot.dll wil error was reported"

Anonymous
2022-04-28T20:22:08+00:00

I used to be part of the the Windows 11 Insider Beta channel. After updating to build 22598.ni_release.220408-1503 I began to see the same error in Event Viewer extremely frequently:

The errors are all the same and read as follows:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 128

Message: NULL

I have never used any program called Autopilot or Modern Deployment. After seeing this problem I immediately left the insider program and am now queued for enrollment. However no new Windows update has happened and these errors persist. How do I prevent these errors?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

338 answers

Sort by: Newest
  1. Anonymous
    2023-05-25T13:50:13+00:00

    I am having this issue now, I disabled the autopilot services for now. I am on Windows 10 KB5026435 and on a fresh install and experiencing the issue. Resetting my TPM did not work. I really hope this is fixed soon :(

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-05-25T13:27:19+00:00

    Over 12 months now since first posting. Nothing been done by MS, not even an acknowledgment from them - par for the course - they instigate a problem but are not interested in solving it. Does not leave any faith in MS - talk a while back that they were toying with the idea of charging a subscription for Windows OS, with service like this, don't think there will be many take that up!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-05-25T12:03:28+00:00

    Thanks for highlighting the risks associated with clearing the TPM. Anyone considering trying this should be fully aware.

    As for me, I tried to reset my TPM and it had no effect on clearing the errors. Perhaps it will work for others.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-05-24T21:30:42+00:00

    Good day everyone,

    Before you clear the TPM make sure you do a bit of research at the ramifications of doing this. Especially if you are using Bit Locker. You will also need to log back into your MS account. If you are using a pin to log onto Windows the pin will be invalid and you will need to use your password. You do remember what your password is I hope. Using a pin for a while you could have to go through a lot of pain to reset it. You will also need to reset your pin if you want to continue to use a pin to log on to Windows.

    So I did reset my TPM. Before restarting my PC I cleared the event viewer. When I logged back in it only took about an hour to have 103 errors with only 2 of them NOT being an Autopilot error. I have, so far, 101 errors like this

    Autopilot.dll WIL error was reported.

    HRESULT: 0x80070491

    File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 128

    Message: NULL

    That is 98.1% of the errors dealing with the Autopilot error.

    If resetting your TPM has worked for you then congratulations. I bet there will be more people like myself who are still having this error flood the event viewer.

    Microsoft, get off your duffs and fix this. The event viewer is almost useless unless you filter out the Autopilot errors.

    Thanks

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-05-23T16:56:13+00:00

    Thank you TSM007. Your suggestion (clear TPM) worked for me.

    Was this answer helpful?

    0 comments No comments