Windows 11 is keep installing the wrong AMD driver

Anonymous
2022-04-12T15:01:35+00:00

I installed the proper version on the amd website with auto detect and windows 11 is keep installing the old driver which is causing graphics problems. How to stop this ?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

72 answers

Sort by: Most helpful
  1. Anonymous
    2022-12-27T10:32:11+00:00

    Its not as straight forward as laying all the blame at Microsofts feet because (at least in my case) the laptop manufacturer (known as an OEM) has their own 'customised' graphics drivers for my laptop. They do NOT want complaints about their hardware not working properly because end users are installing the default Radeon drivers which don't have those same customisation tweaks that the OEM gives them.

    As one example I did find a previous Radeon driver (a few months back now) actually caused the laptop to reboot - it seemed as if it was directing the gpu to draw more current than the hardware was designed to give it on this portable device. Newer Radeon drivers haven't had this problem but the OEM provided drivers never had it in the first place.

    Going forward, if installing the latest generic AMD website sourced Radeon drivers can't be made to come with a (more obvious) disclaimer on installation that on experiencing any graphics related faults, users should revert to OEM provided drivers and test again, Microsofts Windows Update should AT LEAST install the very latest OEM provided driver. I've had it 'update' my one week old 2022 AMD website sourced Radeon driver with not the few months older (also 2022) OEM provided Radeon driver but one from 2021. This stopped two games from running. I think a key thing is having OEM provided drivers that are very recent and support new/updated games. Also Microsoft needs to be razor sharp with Windows 'Update' to not revert beyond the latest OEM drivers and if they can't do this, make such Windows Updates 'tick box optional'.

    It does come across as heavy handed and a PR disaster when Windows Update forces you into an older driver that breaks things and stops games from running when the newest AMD website sourced driver had them running perfectly.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-12-17T14:39:18+00:00

    That is so weird I don't know what is going on now because I just updated windows on my laptop and it didn't mess with the driver now.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-12-09T07:55:07+00:00

    I'm going back to the latest OEM driver from Dell because I've found the latest AMD Radeon drivers (which are only a few months newer) dont give me 'Use system default XXXX' options the same as the Dell provided ones when it comes to accepting my Bluetooth Headset as the default playback and record/input device - eg on Zoom. I can still configure the eadset to be used but its just extra faffing about that I can do without - not to mention having to pause Windows Update too. If AMD cant make their drivers overwrite the OEM ones, then they need to be more helpful with updating the OEM ones so they can be kept very current.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-12-07T16:58:57+00:00

    So far I have made it 3 days with windows update turned off and it has not messed with my driver. I plan on running the updates at the end of the week and rolling back the gpu driver.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-12-07T16:44:29+00:00

    Well at least easy way to get the earlier version of driver. Time will tell if this is permanent solution

    Was this answer helpful?

    0 comments No comments