Pc BSOD or random freeze/rebooting with no real cause.

Anonymous
2022-05-18T06:45:34+00:00

Hello there, I hope that someone can help me with this. It's been almost a year of random BSODs and random pc freezes and reboots. Sometimes I did not get any for a month and then I get multiple BSODs in one day as it has been doing lately. Before you ask I've tried everything (reinstalling some drivers, checking ram, cpu) but nothing has worked so far, I would like to know if it's a driver issue or a hardware issue, not yet sure about it. Here's the latest dmp file from this morning: https://1drv.ms/u/s!Aij3oYkfMlbekmsoI8uiQHZxGdef

If you need anything else pls tell me... hope someone will find a solution to a never ending issue...

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

86 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-06-01T15:15:51+00:00

    BSOD on boot this time: https://1drv.ms/u/s!Aij3oYkfMlbeknh5iYqpt0qcifPY?e=8IdZFP

    It points to a virtual audio cable driver but it's strange because i never had an issue with it, do i need to uninstall it?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-06-01T14:38:16+00:00

    After replacing the Nvidia GPU driver nvlddmkm.sys with a different driver please restart WDV with all customized tests except randomized low resource simulation. If there were major performance problems or very slow boot then comment into the thread.

    If there is no immediate BSOD then post a new querysettings.

    If there is a BSOD then post a new V2.

    Plan to run the tool for 48 hours.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-06-01T14:19:27+00:00

    If you check my second/third last reply you’ll find my screenshot of querysettings using the first step settings.

    For WDV this time i check all custom tests except randomized low resource simulation? Thanks for the help btw!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-06-01T13:40:37+00:00

    How come the querysettings was not posted?

    Please perform the following steps:

    1. Uninstall the Nvidia GPU drivers using Display Driver Uninstaller (DDU)

    Reinstall from the Nvidia website.

    Make sure that the clean install box is checked and if available install the physx driver.

    For the new driver make sure that it a version different from: 30.0.15.1259

    https://www.wagnardsoft.com/display-driver-uninstaller-ddu-

    https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

    https://www.nvidia.com/download/index.aspx

    1. Make a new restore point: https://www.tenforums.com/tutorials/4571-create-system-restore-point-windows-10-a.html
    2. If there were no major performance problems or very slow boot please restart WDV with all customized tests except: [ ] 0x00000004 Randomized low resources simulation.

    If there is no immediate BSOD then post a new querysettings.

    If there is a BSOD then post a new V2.

    1. Plan to run the tool for 48 hours.

    Name NVIDIA GeForce RTX 2080

    PNP Device ID PCI\VEN_10DE&DEV_1E82&SUBSYS_1E8710B0&REV_A1\4&23B96B75&0&0008

    Adapter Type NVIDIA GeForce RTX 2080, NVIDIA compatible

    Adapter Description NVIDIA GeForce RTX 2080

    Adapter RAM (1,048,576) bytes

    Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_4d7400884d0d52e3\nvldumdx.dll

    Driver Version 30.0.15.1259

    INF File oem22.inf (Section001 section)

    Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_4D7400884D0D52E3\NVLDDMKM.SYS (30.0.15.1259, 40.36 MB (42,323,544 bytes), 01/05/2022 09:38)

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-06-01T12:56:12+00:00

    I already did that step! No bsod for 1 hour, then i moved to step 2 and about 10 mins after reboot i got 2 bsod in like 5 mins, look at my last reply with the link to the v2 log analysis

    Was this answer helpful?

    0 comments