Pc BSOD or random freeze/rebooting with no real cause.

Anonymous
2022-05-18T06:45:34+00:00

Hello there, I hope that someone can help me with this. It's been almost a year of random BSODs and random pc freezes and reboots. Sometimes I did not get any for a month and then I get multiple BSODs in one day as it has been doing lately. Before you ask I've tried everything (reinstalling some drivers, checking ram, cpu) but nothing has worked so far, I would like to know if it's a driver issue or a hardware issue, not yet sure about it. Here's the latest dmp file from this morning: https://1drv.ms/u/s!Aij3oYkfMlbekmsoI8uiQHZxGdef

If you need anything else pls tell me... hope someone will find a solution to a never ending issue...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-06-02T09:39:09+00:00

    Please run WDV for 48 hours.

    For any BSOD > run the V2 log collector and post a share link into the newest post

    If there are no BSOD for 48 hours then turn off WDV.

    That will conclude the use of the tool.

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  2. Anonymous
    2022-06-02T08:26:22+00:00

    Sorry, all non microsoft drivers were tested and no, the razer one were not installed

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  3. Anonymous
    2022-06-02T08:20:17+00:00

    The image that was posted did not display the razor drivers.

    Was the image cut off?

    Were the razor drivers reinstalled?

    Please restart WDV > make sure that all non-Microsoft drivers are tested

    Post a new query.

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  4. Anonymous
    2022-06-02T07:54:37+00:00

    Ok, i reinstalled and ran verifier but still got bsod, so i uninstalled razer software for now. Ran again verifier and no bsod, here’s the query settings: https://1drv.ms/u/s!Aij3oYkfMlbeknl12KlBiTQonJAp?e=CJitGf

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  5. Anonymous
    2022-06-01T22:00:05+00:00

    Please uninstall and reinstall:

    rzdev_025d.sys

    rzdev_025d Razer 025d Service c:\windows\system32\drivers\rzdev_025d.sys

    Restart WDV with the same customized settings.

    If the performance problems are major or if there is very slow boot then comment into this thread.

    If there is no immediate BSOD then post a new query and if there is a BSOD post a new V2.

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