Pc BSOD or random freeze/rebooting with no real cause.

Anonymous
2022-05-18T06:45:34+00:00

Hello there, I hope that someone can help me with this. It's been almost a year of random BSODs and random pc freezes and reboots. Sometimes I did not get any for a month and then I get multiple BSODs in one day as it has been doing lately. Before you ask I've tried everything (reinstalling some drivers, checking ram, cpu) but nothing has worked so far, I would like to know if it's a driver issue or a hardware issue, not yet sure about it. Here's the latest dmp file from this morning: https://1drv.ms/u/s!Aij3oYkfMlbekmsoI8uiQHZxGdef

If you need anything else pls tell me... hope someone will find a solution to a never ending issue...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-06-04T05:14:01+00:00

    Yeah i uninstalled it again since razer can’t figure their stuff out. I’m away for the weekend, will update as soon as i complete the tests with WDV next week. Thanks

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  2. Anonymous
    2022-06-04T05:06:46+00:00

    Please post a new V2 log collector share link.

    The memory dump file was dated 06/03/2022.

    The misbehaving driver was not one of the tested drivers displayed it verifier /querysettings

    It was rzdev_025.sys.

    This driver was supposed to be uninstalled earlier in thread: see posts dated June 1 and June 2

    Please reinstall the Razer software then uninstall it again to see if there is a complete uninstallation.

    Alternatively, identify the software using Revo uninstaller.

    https://www.revouninstaller.com/

    Once this driver is uninstalled please restart WDV and run for another 48 hours.

    If there is no immediate BSOD then post a new querysettings.

    If there is a BSOD please post a new V2 share link.

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  3. Anonymous
    2022-06-04T03:42:42+00:00

    All the links are working for me, check that you copied and pasted them correctly. The first 2 links are for the query settings and show both the loaded drivers and the text settings

    Here’s the link you couldn’t open:

    https://1drv.ms/u/s!Aij3oYkfMlbeknyJ0S5BB8AiQw31?e=YtriOh

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  5. Anonymous
    2022-06-04T00:36:47+00:00

    This link did not open: https://1drv.ms/u/s!Aij3oYkfMlbeknyJ0S5BB8AiQw31?e=YtriOh

    The verifier /querysettings image was incomplete and only displayed the customized tests; the tested drivers were missing

    Please post new links.

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