Pc BSOD or random freeze/rebooting with no real cause.

BSOD bugchecks:

124

1E

139

3B

50

D1

Please perform the following steps:

The Intel CPU i9-9900K supports RAM up to 2666.

At the time the log collector ran the RAM speed was 3000.

1. Make sure that there is not overclocking during the troubleshooting

Turn off XMP

2. Run Memtest86 for two tests of four passes (total eight passes)

https://www.memtest86.com/

Memtest86 can run overnight.

Take pictures of the test results > post images or share links into this thread

Memtest86 also has a feature to create text reports.

If possible, please include the text reports with the images in the share links.

3. The BIOS: Version/Date American Megatrends Inc. 1802, 01/12/2020

Upgrade the BIOS: 1802 > 2004 https://rog.asus.com/us/motherboards/rog-strix/rog-strix-z390-f-gaming-model/helpdesk_bios

4. Make a new restore point: https://www.tenforums.com/tutorials/4571-create-system-restore-point-windows-10-a.html
5. Read this link on Windows Driver Verifer (WDV): https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html

Plan to use the tool unless problems are found during the RAM testing.

Event[3991]:

Log Name: System

Source: Microsoft-Windows-WHEA-Logger

Date: 2022-05-12T13:18:40.9660000Z

Event ID: 19

Task: N/A

Level: Warning

Opcode: Info

Keyword: N/A

User: S-1-5-19

User Name: NT AUTHORITY\SERVIZIO LOCALE

Computer: DESKTOP-DMH156D

Description:

A corrected hardware error has occurred.

Reported by component: Processor Core

Error Source: Unknown Error Source

Error Type: Internal parity error

Processor APIC ID: 3

The details view of this entry contains further information.

Event[6341]:

Log Name: System

Source: ACPI

Date: 2022-05-17T23:53:50.9870000Z

Event ID: 15

Task: N/A

Level: Warning

Opcode: N/A

Keyword: Classic

User: N/A

User Name: N/A

Computer: DESKTOP-DMH156D

Description:

: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.

Hey thanks for the quick reply! So i went into bios were i have the xmp profile active, i put it in auto and reboot and the system bsods before getting or just after getting into windows… i would like to point out that i tested my ram sticks singularly and i had no issues reported… so it comes down to ram speeds profile (?) in the bios… ideas?

Edit: i loaded the optimized defaults for the bios but had to activate csm To get the system booting on my ssd, so far (xmp is now to auto so not loaded) it hasn’t crashed… need to wait some time and see. If you have any other considerations/ideas of why this has/is happening, please reply thx

Hi Simone,

I am Dave, I will help you with this.

Your minidump files just indicate memory (RAM) corruption no specific driver is listed

All drivers and BIOS on your ROG STRIX Z390-F GAMING motherboard seem to be up to date.

1

Boot into BIOS, if there is an XMP profile set on your RAM, disable that ,set it to default.

2

Wait to see if your system stabilizes, if not, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

https://answers.microsoft.com/en-us/windows/for...

hello, here's the result: https://1drv.ms/u/s!Aij3oYkfMlbekmyMs6QfihWMd0PI

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

(Make sure that the share links do not require logon)

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html https://www.elevenforum.com/t/bsod-posting-instructions.103/