USB power setting is missing from the Power Options (running Windows 11)

Hi DebraBanville,

Welcome post in Microsoft Community.

I'm Mosken, I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

According to your description, I knew that you don't have "USB settings" in your advanced power options, then you tried installing some fixes, but it still doesn't work. If my understanding is wrong, please correct me in the reply.

The missing of power option entry is likely to be caused by some damaged system files. First of all, it is recommended that you use the following command to try to fix it. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one.

Dism /Online /Cleanup-Image /ScanHealth 

This command will scan all system files and compare them with official system files, scanning the computer for inconsistencies.

Dism /Online /Cleanup-Image /CheckHealth 

This command must be used when the system file is found to be damaged after the execution of the previous command.

DISM /Online /Cleanup-image /RestoreHealth 

This command restores those various system files to the official system source files.

After restarting, Run Command Prompt as administrator, and type the following command:

sfc /scannow

Then I suggest you go into Safe mode to see if it's the system itself problem. Because Safe Mode enables a minimum number of additional services or apps to rule out issues caused by personalized settings and third-party apps .You can click here to view the specific operation steps.

The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, please tell me more specific situation in the next reply. I will continue to assist you in solving the problem.

Best Regards,

Mosken - MSFT | Microsoft Community Support Specialist

how can i repiering bluetooth device

Hi Mosken,

I am having similar troubles with my microsoft studio laptop - it does not have USB settings in power options and subsequently (im assuming) does not recognise the USB device when I plug in my USB C adaptor (connected to arduino board). I have tried every troubleshooting method from the following sites and have had no success: How to Fix The last USB device malfunctioned and Windows doesn't recognize it - Driver Easy as well as USB settings in Power Plan Options on Windows 10 is missing, how to - Microsoft Community and How to Install USB 3.0 Drivers on Windows 11 (lifewire.com) except I was unable to find and install the Intel driver (from this third site).

I also tried your above steps and still no luck. Any thoughts on what else I could try?

Thanks in advance and kind regards,

Maddie

Pleased responde

My Epson USB scanner is not recognized on Dell desktop. The svanner is USB powered and works on other computers. The power light does not come on when the scsnner is plugged in.

I can find no USB powwer setting on the Dell computer running Win 11.

Hi Microsoft Team,

I have two issues right now are listed below.

1.USB Power Setting is missing from power options.

Even I have followed the instructions. However, problem still the same.

2.In Device Manager in Ports (COM & LPT) one unknown device error I have.

Hi Microsoft Team,

I have two issues right now are listed below.

1.USB Power Setting is missing from power options.

Even I have followed the instructions. However, problem still the same.

2.In Device Manager in Ports (COM & LPT) one unknown device error I have.

Reply

USB\VID_15A2&PID_005A&USB2SER (error)