Hi Mosken,
I am having similar troubles with my microsoft studio laptop - it does not have USB settings in power options and subsequently (im assuming) does not recognise the USB device when I plug in my USB C adaptor (connected to arduino board). I have tried every troubleshooting method from the following sites and have had no success: How to Fix The last USB device malfunctioned and Windows doesn't recognize it - Driver Easy as well as USB settings in Power Plan Options on Windows 10 is missing, how to - Microsoft Community and How to Install USB 3.0 Drivers on Windows 11 (lifewire.com) except I was unable to find and install the Intel driver (from this third site).
I also tried your above steps and still no luck. Any thoughts on what else I could try?
Thanks in advance and kind regards,
Maddie
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