Hi Jimmy,
I am Sumit here to assist you with this question.
I can suggest changing DNS, but can you please try switching to a different network for Setup and see if that helps?
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I have Windows 11, and I'm trying to set up Phone Link between my PC and my Android. However, during setup I'm asked from the Phone Link app to generate a QR Code to scan on my phone or a PIN to enter manually, but neither ever appears.
Eventually, it gives me a "no network detected" error with "try again" as my only option, but my network is just fine - it has no problem loading the "Troubleshooting the Phone Link app" website, Windows reports no network problems, and all other apps using the network have no problems.
I have repaired and reset the Phone Link app from Windows 11 settings, but nothing changes.
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Hi Jimmy,
I am Sumit here to assist you with this question.
I can suggest changing DNS, but can you please try switching to a different network for Setup and see if that helps?
I have the same problem. I have changed my DNS, I have tried 3 different wifi networks. I continue to get a message saying that the app is experiencing issues on the service end.
I am running windows 11 and have a S21 Ultra. I had them connected before and about a month ago they disconnected and wont reconnect.
I am having the same problem as of the last few weeks. I the app lost network connectivity on my computer so I reset it. Now, it will not generate a QR code as it says there is no network access. I have tried different connections, vpns, and dns settings. Is there something else I can try?
I am also experiencing the same issue if anyone has a resolution or suggestion of fixes please reply here.
I'm having the same problem. Sounds like a common problem. The app will not produce a QR code and says that I don't have an internet connection. This is a Windows issue.
Is Microsoft going to fix this? I've tried different DNSs, but nothing works.