Phone Link won't generate a QR code or PIN

Anonymous
2022-08-05T03:00:42+00:00

I have Windows 11, and I'm trying to set up Phone Link between my PC and my Android. However, during setup I'm asked from the Phone Link app to generate a QR Code to scan on my phone or a PIN to enter manually, but neither ever appears.

Eventually, it gives me a "no network detected" error with "try again" as my only option, but my network is just fine - it has no problem loading the "Troubleshooting the Phone Link app" website, Windows reports no network problems, and all other apps using the network have no problems.

I have repaired and reset the Phone Link app from Windows 11 settings, but nothing changes.

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-01T19:57:58+00:00

    cheers, mate! you're lifesaver

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  2. Anonymous
    2023-05-17T18:37:20+00:00

    Thanks for your response. I tried that. It didn't help.

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  3. Anonymous
    2023-05-11T22:56:04+00:00

    The secret to success was to go to my PCs “Settings -> Apps -> Smartphone-Link app” and there to “Reset the app (loose all app data on the PC)” (not: “Repair” because that preserved the data).

    If this would not have worked, I would have tried to re-install the Phone-Link app on my PC because this was another solution recommended here in the MS forum.

    Worked for me!!! Thanks for your help.

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  4. Anonymous
    2023-04-20T09:01:44+00:00

    try another android moblie same issue

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  5. Anonymous
    2023-04-10T19:14:40+00:00

    I was able to fix it by just uninstalling it, restart my computer and then reinstalling the application.

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